Director - HR Services

Job Description

HR Services is the heartbeat of Oracle HR. We manage the lifecycle of employee services and experiences from Hire to Retire, providing employees the resources and support they need during important moments in their careers. This role will be a key member of the HR Services leadership team, developing and implementing world-class, transformative HR services, processes and systems. You will work with a high-energy, hard-working enthusiastic team of professionals who are passionate about customer experience, operational excellence, innovation and employee culture. You will be on the cutting edge of HR processes and technology development, working with smart people who are geographically and culturally diverse. This is a high-visibility role with high-level executive exposure across Oracle.

YOUR IMPACT

• Develop and drive strategic transformation plans to achieve world-class results.
• Foster teamwork, coach and provide effective feedback.
• Guide your team to analyze and resolve complex customer challenges.
• Lead your team to identify system problem trends and guide them to implement innovative solutions.
• Manage and optimize team operational performance, results and efficiencies.
• Be a global or regional process owner across multiple specialized functional areas.
• Be a functional stakeholder and will lead regional and global methods and best practices.
• Assist others using specialized expertise.
• Build strong relationships with senior internal and external stakeholders and partners.
• Perform work across the organization to achieve strategic goals.
  
  
  

Career Level - M4

Responsibilities

JOB REQUIREMENTS

• Proven ability to lead high performing, medium to large, global teams in an operations and service environment.
• Demonstrated people leadership and management skills. Exceptional coaching and mentoring skills to develop talent. Excellent teacher.
• Results oriented and data driven. Ability to create and manage to key performance indicators. Strong analytical skills.
• Customer service focused. Understand customer’s needs, effectively manage expectations, use sound judgement with sensitive topics, and escalate concerns when necessary.
• Collaborate with partners and stakeholders to resolve complex problems, and negotiate and align on critical business decisions. You believe that no jobs are too big; no problems are too complex.
• Passionate about identifying, leading and driving processes improvement, strategies and innovation. Has lead multiple continuous improvement initiatives by simplifying, standardizing, centralizing, and automating complex processes.
• Energized by problem solving, thinking critically and quickly identifying root cause and corrective action strategies.
• Lead and sponsor multiple complex projects and initiatives across operation functions, systems, and regions.
• Master at managing and adapting to rapid change. Proven ability to effectively communicate and motivate teams through transformation.
• Expert at managing capacity and knowing how to flex your team to meet the changing needs of the organization.
• Excellent communication and presentation skills - directly and succinctly - across cubicles, organizational boundaries and cultures. Comfortable creating and delivering presentations on a variety of topics. Excellent facilitator.
• Strong business acumen. You are an experienced professional with multiple areas of specialization.
• Ability to thrive in fast-paced, high stakes and change-driven environment.
• High attention to detail. Examples such as reviewing work content and managing system testing and quality checks.
• Highly organized and able to efficiently manage multiple priorities. Meets deadlines.
• Fluent in industry best practices and know how to leverage these to achieve world-class results.
• Flexibility to adjust schedule as needed for global time zones.
  
  
  

Preferred:

• Management experience in shared service center environment. HR Operations ideal.
• Strong project management skills.
• Continuous improvement skills including Lean, Kata, Six-Sigma.
• Expert skills in Excel and Power Point. Able to create complex formulas in spreadsheets.
• Extensive experience with Oracle internal tools and HCM products.
  
  
  

Education/Experience:

• Bachelor’s degree in relevant field required. MBA or equivalent preferred.
• 10 years people management experience, including 3+ years managing managers.
  
  
  

Qualifications

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $139,300 - $291,900 per year. May be eligible for bonus, equity, and compensation deferral.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance
  
  
  

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

• Which includes being a United States Affirmative Action Employer