Case Manager

Shift 430AM-1230PM Monday-Friday

Community Medical Services (CMS) is urgently hiring a Case Manager to help individuals suffering from addictions to opioids and other illicit substances gain access to care. Every day, under the direct supervision of the Clinic Manager, you’ll serve as the primary contact for behavioral health services required outside of the counseling arena, including new client intake, wellness check phone calls, clinical documentation, and insurance needs.

As you join our mission to help those suffering from substance use disorders reclaim their lives, expect to thrive in a comfortable, welcoming, and fun environment where you are valued for the work you do, championed by passionate leaders, and equipped with the tools and ongoing training you need to achieve your goals.

Along the way, we’ll invest in your well-being through a benefits package for full-time employees that includes

• Subsidized medical, dental, and vision insurance
• Health savings account
• Short and long-term disability insurance
• Life insurance
• Paid sick, vacation, and holiday time
• 401K retirement plan with match
• Tuition and CME reimbursement up to 100%
• Employee assistance program to support your mental health and wellness
• Ongoing professional development
  
  
  

We’re looking for someone who

• Has experience working with multi-cultural and low socio-economic individuals.
• Is excited to work in an outpatient setting, much like a doctor’s office.
• Brings residential experience and knowledge of psychotropic medications.
  
  
  

To thrive in this role, you must be able to

• Coordinate internal support needs to reduce treatment barriers.
• Screen potential clients, schedule intake appointments, and facilitate new client treatment program orientation.
• Assist clients upon intake with appropriate documentation, including releases of information, coordination of care letters, client fee agreements, advanced directives, and language assistance forms.
• Monitor Medicaid or other insurance paperwork for all clients, completing required intake and discharge forms as required.
• Complete wellness checks via phone, maintaining progress notes and other required documentation for services provided as directed by the Clinic Manager and Clinical team members.
• Coordinate care with PCP and other mutual providers (MH tx, DCS, probation/parole, etc).
• Assist with transportation arrangements as needed.
• Assist with completion of required intake documents and forms, collecting signatures and routing as appropriate.
• Facilitate internal transfers to other CMS locations as well as transfers to external MAT programs.
• Arrange for courtesy dosing and request exceptions for take-home medication policy.
• Collaborate with assigned counselors on follow up regarding AWOLs and abnormal drug screens.
• Facilitate the application and tracking process for the Substance Use Disorder Voucher process and communicate with clients regarding the process.
• High school diploma or GED required
• At least one (1) year of combined behavioral health education and work experience
• Bachelor’s Degree in a related field preferred
• Valid state-issued driver's license, 39-month MVR clearance required
• Knowledge of behavioral management, de-escalation methods, crisis intervention, and defusing techniques to prevent violent behavior
• Academic & working knowledge of DSM V, community resources, clinical methods and procedures and application of the same.
• Bilingual in English/Spanish preferred
  
  
  

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