Area Sales Manager
PGT Custom Windows and Doors
The Area Sales Manager role is to expand our customer base and achieve sales quotas for specific regions of our company. Area Sales Managers are professionals who manage and coach/mentor team members to accomplish sales objectives across many different regions. This position can control significant decisions, recruit new customers, and increase sales by improving employee engagement techniques.
To be successful in this role, you should have previous experience managing the operation of a specific region while taking accountability for reaching targets. Must combine excellent communication skills, leadership, organization/planning capabilities and decision-making/critical thinking skills.
DUTIES AND RESPONSIBILITIES
- Coaches, mentors and develops the sales team
- Set and manage individual and team sales goals
- Implements policies and procedures designed to exceed customer expectations
- Coordinates activities with Sales, Operations and Production Department
- Conducts or participates in annual performance reviews for sales team members
- Manages resolution of customer related issues efficiently and effectively
- Assist in the recruiting, hiring, training and coaching of new factory representatives
- Keep informed of competitor activity including manufacturers utilized and pricing related information
- Creatively utilize sales contests to build morale and motivate the sales team.
- Work with Inside Sales Manager to ensure the showroom is covered at all times and that walk-in customers are being handled timely and efficiently
- Communicate effectively with senior management to ensure that sales goals and sales performance are aligned with company directives
- Ensure high levels of customer satisfaction
SPECIFIC REQUIREMENTS
Perform Sales Meetings on a consistent basis
Monday 930-11am
Review weekly, monthly and yearly individual and team sales performance
Provide training on relevant sales topics
Utilize outside vendors to augment sales training
Synchrony Bank, GreenSky, Destination Motivation, BHI, etc.
Wednesday 9-10am - Virtual Sales Coaching meeting
Friday 9-920am - Virtual meeting
Motivate the team to finish the week strong
Review housekeeping items as deemed necessary
Assist in Managing the Area Sales Team with Market Presidents
Perform ride-alongs as deemed necessary
Review paperwork to ensure accuracy and timeliness
Help close deals by working directly with factory representatives
Utilize MOD Reports on a consistent basis to review sales performance
Ensure that all “No Sale” leads are addressed efficiently and effectively
Perform other duties as deemed necessary
Reporting Structure:
- Reports directly to Corporate General Sales Manager and partners with Market Presidents.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Minimum 5+ years of sales experience within or industry
4 year college degree strongly preferred
Successful track record of growing a region and sales.
Ability and track record of developing and executing a sales plan to reach target accounts
Innovative problem solver; recognizing customer needs, providing alternatives and selling and implementing alternative solutions
Ability to measure and analyze key performance indicators (ROI and KPIs)
Understanding business operations
Ability to lead and motivate a high performance sales team
Excellent communication skills
Strong organizational skills with a problem-solving attitude
Availability to travel
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to make sound decisions with limited supervision
Ability to deal effectively with diverse types of people
CERTIFICATES, LICENSES, REGISTRATIONS
None required.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
TRAVEL REQUIREMENTS
Ability to travel frequently, including overnight travel.
Ability to travel frequently to NewSouth Window locations in Texas.
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