Referral Coordinator

Lake Centre for Rehab


Date: 1 week ago
City: The Villages, FL
Contract type: Full time
Overview

Tallahassee Orthepedic & Sports Physical Therapy, a member of the Confluent Health family, is looking for a Full Time Referral Coordinator to join our team!

At Tallahassee Orthepedic & Sports Physical Therapy you’ll find an amazing culture because we want our employees to love coming to work and do what they love- helping our patients get back to their everyday lives. We provide you with a fun, family-like environment, support, career growth opportunities and unmatched resources to do amazing work. Come where you can flourish!

This opportunity is ideal for an individual with a customer-first philosophy that WOWS them EVERY TIME! If this sounds like you, and you have a friendly personality, a desire to work with the public, and a willingness to treat all patients with the utmost kindness and consideration, even in the most trying of situations, then please apply today!

Our Full-Time Employees Enjoy these Amazing Benefits:

  • Employee-centric work culture from the top, down!
  • Medical, dental, vision, LTD insurances
  • Generous PTO
  • 401(k) Employer Matching
  • Free life insurances
  • Parental Perks
  • And more!

Responsibilities

  • Coordinating incoming referrals
  • Pleasantly answer phones and/or direct patients and others to the appropriate area or person.
  • Accurately register patients and create patient accounts within an Electronic Medical Records (EMR) system.
  • Efficiently schedule patient appointments for both new and existing patients.
  • Interaction with physicians offices on the phone
  • Coordinating with various staff to ensure patient/customer requests are handled appropriately and timely.
  • Demonstrate amazing Customer Service and maintain HIPAA Compliance.

Qualifications

  • Previous experience in healthcare office setting, a plus.
  • Working knowledge of insurance benefits, deductibles, co-payments related to the delivery of medical care, a plus.
  • Must be outgoing, self-motivated, and driven to succeed. Great at follow up and follow through.
  • Excellent multi-tasker in a fast-paced environment.
  • Excellent interpersonal and communication skills, including phone presence and in writing.
  • Excellent organizational skills and experience.
  • AmaZing! customer service ethic and high expectations for quality.
  • Proficient using the latest versions of Outlook, Microsoft Word, Excel, and general office equipment.
  • Quick to pick up on new technology and eager to learn and grow with this position.
  • Ability to relate to the public regardless of ethnic, religious, and socioeconomic status

AmaZing! Referral Coordinators Apply Today!

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