Director of Parcel

Job Summary

The Head of Small Parcel will lead our small parcel logistics division that will support multiple sales channels and internal shared service departments. The ideal candidate will serve as a subject matter expert in small parcel procurement, compliance, and consulting, driving strategic initiatives to enhance operational efficiency and customer satisfaction. This role requires a deep understanding of the small parcel landscape, including technology, market trends, and operational requirements.

Duties And Responsibilities

Strategic Leadership:

• Develop and implement the strategic vision for the small parcel division, aligning with the overall goals of the company.
• Collaborate across multiple departments of logistics professionals, fostering a culture of growth, innovation, and continuous improvement.
  
  

Procurement Management

• Oversee the procurement of small parcel services, negotiating contracts and establishing strong relationships with carriers to ensure competitive pricing and service levels.
• Analyze market trends and carrier performance to inform decision-making and optimize procurement strategies.
  
  

Consulting Expertise

• Serve as a subject matter expert for small parcel logistics, advising clients on best practices, operational efficiencies, and cost-saving strategies.
• Collaborate with cross-functional teams to integrate small parcel solutions into broader supply chain strategies.
  
  

Performance Analysis

• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of small parcel operations and implement improvements as needed.
• Prepare and present reports to senior management on performance trends, challenges, and opportunities.
  
  

Stakeholder Engagement

• Build and maintain strong relationships with internal and external stakeholders, including client and carriers.
• Act as the primary point of contact for small parcel-related inquiries and issues
  
  

Integration And Technology

• Advise and manage small parcel-related integrations and technology improvements within BG or with partners.
• Work closely with BA and Implementation teams for customer systems integrations.
  
  

Qualifications

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• 5+ years of experience in logistics or supply chain management, with a focus on small parcel operations.
• Proven experience in procurement, compliance, and consulting within the logistics industry.
• Strong understanding of small parcel carriers, pricing models, and service offerings.
• Excellent analytical, negotiation, and problem-solving skills.
• Exceptional leadership and communication abilities, with the capacity to influence and collaborate effectively at all levels of the organization.
• Proficient in logistics software and tools, with a strong aptitude for data analysis