Senior Fraud Investigative Analyst

Title: Senior Fraud Investigative Analyst

Job Location: Livermore, CA

Hiring salary range: $66,000.00 - $99,000.00 annual

Fremont Bank founded in 1964, is one of the oldest independently owned banks in the Bay Area and is one of the top rated mid-tier banks in the nation. Voted a Top Workplace for 2023 and for the past thirteen consecutive years, Fremont Bank has an immediate opening for a Senior Fraud Investigative Analyst in Livermore, CA.

Position Overview

The Senior Fraud Investigative Analyst conducts meticulous investigation of various potentially fraudulent transactions and develops rules to assist with early fraud detection and prevention. The Senior Fraud Investigative Analyst is responsible for evaluating the circumstances of suspected or confirmed fraud cases and handling them according to established procedures. Develops procedures to enhance fraud detection efforts; assists in calibration of fraud detection software and training of other investigative analysts.

Role And Responsibilities

• Conduct ongoing monitoring of existing fraud alerts and recommend enhancements to improve fraud detection and reduce false positives
• Support development and implementation of new alerts and processes
• Contact clients via phone and/or email to validate transaction activity
• Perform a series of reviews utilizing various tools and reports to identify potential fraudulent activities on deposit accounts
• Draft assessment summaries and other written investigative/intelligence products to support decisions and recommendations
• Assist business partners in identifying control deficiencies that resulted in a loss or exposure identified during an investigation
• Develop procedures and provide training for new team members
• Escalate cases for further investigation and potential recovery to Security
• Reviews high risk transactions for potential fraudulent activity
• Complete other duties as assigned

Minimum Qualifications

• 4 years of risk management/fraud experience in financial industry or
• 4 year degree with 3 years of related banking experience
• Working knowledge of research methodology of fraud and financial crime activities
• Knowledge of fraud detection, prevention, authentication strategies and techniques
• Extremely detail-oriented “can do” attitude, with ability to challenge status-quo and drive innovation
• Problem solving and ingenuity
• Ability to handle a variety of tasks simultaneously
• Ability to effectively communicate with clients to resolve risk and fraud issues
• Solid knowledge of state and federal bank compliance procedures and card brand operating guidelines as they relate to fraud investigation and analyses
• Ability to interpret complex documents such as federal regulations and operating guidelines
• Ability to write procedure updates or implement new procedures
• Proficient with Microsoft Word, Excel, PowerPoint, Outlook and Internet Explorer
• Excellent communicator with strong written and verbal communication skills
• Willingness to be flexible
• Knowledge of Verafin, Fiserv banking software, MasterCard connect and DTS
• Knowledge of the Check clearing and adjustment rules
• Knowledge of NACHA Rules and Regulations
• Knowledge of Wire related regulations and guidelines
• Knowledge of MasterCard rules and regulations