Onboarding Specialist

About the Company:

Join the SegPay Team as an Onboarding & Risk Specialist - Ecommerce and help shape the future of online commerce! SegPay is looking for a detail-oriented and experienced professional to join our team as an Onboarding & Risk Specialist - Ecommerce. In this role, you will be responsible for ensuring the safe and efficient onboarding of new ecommerce merchants onto our global payment platform, while adhering to all SegPay policies and regulations. You will play a critical role in protecting SegPay and our merchants from fraud and financial risk. You will conduct thorough due diligence on merchant applications, including website reviews, CDD, AML checks, and PEP/Sanction screening, and provide ongoing monitoring to ensure compliance. You will be comfortable making risk-based decisions independently and working with minimal supervision. This is an excellent opportunity for an individual with a proven track record in high-risk ecommerce merchant acquiring and a deep understanding of card scheme regulations. You will have the chance to work with a diverse team of professionals and be at the forefront of the ever-evolving world of online commerce.

About the Role:

What You'll Do:

• Conduct risk-based review of merchant applications
• Review merchant websites and business models
• Ensure merchant files are complete and up-to-date
• Collaborate with the Account Management team to collect necessary documentation
• Liaise with Acquiring Partners to resolve onboarding-related queries
• Conduct ongoing monitoring of existing merchants
• Provide feedback to improve onboarding processes
• Identify and investigate anomalies in daily exception reports

Responsibilities:

Who You Are:

• You have 2-3 years of experience in merchant underwriting/onboarding in the Ecommerce environment
• You have experience in High-Risk ecommerce merchant acquiring, preferably in the Adult sector
• You have a strong understanding of card scheme rules and requirements
• You are proficient in CDD and AML regulations
• You possess excellent analytical and problem-solving skills
• You are comfortable working independently and making risk-based decisions
• You are a strong communicator and team player
• You have excellent computer skills and experience with SQL Server (a plus)

Qualifications:

If you are a highly motivated and detail-oriented individual with a passion for online commerce, we encourage you to apply!

Equal Opportunity Statement:

SegPay is an equal opportunity employer and values diversity at our company.