TRACTOR TRAILER SERVICE SUPERVISOR

Our Oshkosh location is currently looking for a 2nd shift Service Supervisor to join our team. Hours are 12:30pm to 9:00pm.

Quality Truck Care Center is a Family-owned business in The Fox Valley since 1986! We represent Western Star, and Autocar. Certified in Detroit, Cummins, CAT engines, Allison and Detroit Transmissions and Axles.

What you can Expect from a Career at Quality Truck Care Center!

• Vacation with Rapid Accumulation up to 4 weeks!
• Additional Rapid Accumulating PTO time up to 192 hours
• Monthly Efficiency Bonus
• Uniforms
• Flexible Work Hours
• Health/Dental/Vision
• Supplemental Insurance Options
• HSA and FSA Plans!
• 401K with Employer Contribution
• Health and Fitness Membership Participation
• $140.00 Annual Boot Allowance
• Tuition Participation Plans
• Extensive OEM Training w/additional Compensation
• Personal Development Training
• Advancement Opportunities
• Apprentice Programs!
• Referral Reward Program
• Personal Financial Planning Program
  
  
  

Position Summary:

Under general supervision, prepares work orders and maintains records for repairs of vehicles and equipment. Scheduling for Tractor and Trailer departments. Handle all incoming calls and communicate needs to proper departments.

JOB DUTIES:

• Coordinate scheduling with both shops master schedules
• Take incoming phone calls and communicate updates with customers
• Post parts to jobs from work in process ROs daily
• Review work orders and inspections performs on shift
• Review parts orders and submit
• Over counter parts sales
• Close and settle COD work orders on shift
• Assist in preparing estimates as needed
• Coordinate and oversee technicians in both shops, assist as needed
• Close shop following closing procedure
• Fills in for manager and runs departments, as necessary
• Performs other duties as required
  
  
  

REQUIRED QUALIFICATIONS:

• 5 years’ experience in heavy-duty truck business
• Have a valid Driver License
• Excellent customer service and communication skills
• Ability to use computer’s efficiently
  
  
  

Work Environment:

The employee is occasionally exposed to moving mechanical parts and vehicles. The employee is occasionally exposed to dirt, dust and fumes from the shop. The noise level in the work environment is usually quiet to moderate.