Sr. National Accounts Manager (Sam's/Costco)

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Department: Grocery Sales Division

Reports To: Associate Director of National Accounts, GSD

Travel Required: up to 50%

Workplace Type: On-site

Why Join Community Coffee?

Community Coffee Company is the #1 family-owned and operated retail coffee brand in America. Rooted in family and tradition, yet always looking to the future, you can expect a fast-paced environment that is both challenging and rewarding. Join us and make your passion your profession!

Position Overview

Assists in the creation of sales strategy as well as executing sales strategies to develop national or major retail/grocery accounts in order to maximize profitability and ensure customer satisfaction.

Function Related Activities/Key Responsibilities

• Conducts account HQ sales calls and makes formal presentations of company pricing, products and promotions to the Company’s largest region or national retail/grocery customers
• Analyzes customer trends to identify development opportunities within current accounts.
• Develops and executes Omni-Channel sales strategies in order to meet or exceed company’s sales goals, achieve KPIs as outlines in performance scorecards, and appropriately handle customer issues.
• Coordinates and manages all National Retail Account resets and new store set-up.
• Participates in Price Committee to develop appropriate pricing and promotional trade program suited to the achievement of company strategic objectives.
• Represents the company at trade association events and major trade shows.
• Assists with the development of the company 5-year strategic plan, the annual operating plan and all major promotions and new item introductions.
• Prepares periodic sales reports showing sales volume and trends, potential sales and expansion and the results of potential sales and expansion projects.
• Assist with inventory planning, promotional programs, pricing and marketing audits.
• In collaboration with Marketing, develops marketing plans, both market wide and account specific, for promotions, new items, and limited time offers.
• May be requested to perform different or additional duties as assigned
  
  

Position Requirements

• High school diploma or equivalent required.
• Bachelor's degree in related field from four-year college or university preferred.
• 7 years of successful CPG sales experience in the retail/grocery industry, specifically with Costco & Sam’s Club; OR equivalent combination of education and experience
• Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources
• Strong knowledge of Walmart and Sam’s Club systems, particularly Retail Link, I360, MADRID 2.0
• Valid driver’s license.
• Membership in trade related association, preferred
• Advanced account management with track record of success
  

What We’re Looking For

• Advanced strategic thinking skills
• Proven ability to manage and organize projects
• Proven leadership skills
• Analytical mindset
• Outstanding communication skills
  
  

Physical Demands/Work Environment

Required

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:

• Frequently required to sit
• Occasionally required to stand; walk; use hands to finger, handle or feel objects, tools or controls and reach with hands and arms; and talk or hear
• Occasionally lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus
• Office Environment: Most of the duties of this position will be performed inside an office environment. The noise level in the work environment is usually quiet
  
  

Our Values

Champion People Welcome Individuality, Learn Together, Encourage Each Other

Inspire Creativity Dream big, Think Fresh, Make It Happen

Wow Our Customers Serve with Purpose, Exceed Expectations, Do What’s Right

Serve Our Communities Be Genuine, Bring Joy, Make a Difference

Win Together Be Brave, Have Fun, Celebrate

Community Coffee Company offers a competitive salary and benefits package including health, dental, vision, life insurance, 401(k), short- and long-term disability, paid time off and employee assistance program.

Community Coffee Company and its subsidiary companies will provide equal employment opportunities to all applicants and employees without regard to an applicant’s or employee’s race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. Community Coffee Company will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. Community Coffee Company will also provide reasonable accommodations to allow an employee to perform the essential functions of a position, as required by applicable law. This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.

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