Crew Member

Culver's Restaurants


Date: 1 week ago
City: Hoffman Estates, IL
Contract type: Full time
Job Summary

Provides personalized, exceptional guest service ensuring that every guest who chooses Culver's leaves happy.

Essential Functions

  • Consistently provides excellent guest service and hospitality.
  • Demonstrates proper personal hygiene and food safety practices consistently.
  • Maintains a neat, well-groomed uniformed appearance.
  • Follows restaurant policy on attendance, respectful conduct of team members and all other policies consistently.
  • Assists guests with product knowledge and promotional information upon request accurately.
  • Follows company safety standards at all times and looks out for the safety of other team members and guests.
  • Demonstrates proper food safety practices by accurately completing the Quality Control/Safe Food Checklist.
  • Handles guest comments promptly and courteously.
  • Performs primary position responsibilities timely and accurately.
  • Performs secondary position responsibilities timely and accurately, after the primary duties are accomplished.
  • Performs back-up support accurately and timely after secondary responsibilities are accomplished.
  • Assists with odd job responsibilities timely, upon manager on duty (M.O.D.) request.
  • Answers the telephone courteously and professionally, within three rings.
  • Prepares quality products while maintaining: portion control and presentation within service goal times.
  • Attends all team member meetings.

Qualifications

  • Flexible schedule
  • Reading and writing skills required
  • Communicates with guests, team and management
  • Maintains a sense of urgency
  • Demonstrates trained food safety knowledge

Physical Abilities

  • Stand Constantly
  • Walk Constantly
  • Sit Occasionally
  • Handling Constantly
  • Lift / carry 10 lbs or less Constantly
  • Lift / carry 11-20 lbs Constantly
  • Lift / carry 21-50 lbs Frequently
  • Lift / carry 51-100 lbs Occasionally

TEAM MEMBER PERFORMANCE SUCCESS FACTORS

  • COMMUNICATION: Verbal and written communication is timely, clear, concise; delivers ideas for solutions with problems; communicates well with team members and guests.
  • CHANGE MANAGEMENT: Supportive of change; reacts quickly and appropriately; accepts direction and constructive feedback.
  • DECISION MAKING & PROBLEM SOLVING: Uses judgment, common sense and sensitivity in addressing issues and seeking solutions to problems and challenges; gathers appropriate information.
  • INNOVATION &CREATIVITY: Seeks new ways to improve efficiency, effectiveness, quality; offers suggestions and solutions to obstacles and challenges.
  • PLANNING: Organized and able to establish priorities; delivers the desired results; manages multiple deadlines and priorities with a professional attitude. Recognizes priorities and responds with a sense of urgency. Follows procedures and policies in planning and executing job responsibilities.
  • COOPERATION: Supports fellow team members and is cooperative in providing excellent guest service.
  • QUALITY OF WORK: Delivers quality work on time at the desired standards. Performs work duties in support of safety and security policies.
  • ACCOUNTABILITY: Delivers results on time and at the quality level promised. Is punctual and ready to bgin work assignments. Delivers quality work product using resources and time allocated.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Savory Flavorist/Senior Savory Flavorist

Sensient Technologies Corporation, Hoffman Estates, IL
1 day ago
At Sensient Technologies, we are experts in the science, art and innovation of color and flavor. We are market savvy and visionary. We are problem solvers. And we will be better with you.Who are we?At Sensient Technologies Corporation, we are experts in creating world-class flavors and colors that shape the future of the food and beverage industry. Headquartered in the...

CDL A Truck Driver - OTR

Beacon Transport, Hoffman Estates, IL
2 weeks ago
$1,500 weekly average gross Base milage pay with huge monthly performance bonuses (75%+ of our drivers get these monthly!) Out 2 weeks, home every 10-14 days Flexible hometime to meet YOUR needs 50% preloaded drop and hook, 100% no touch freightWe make switching to Beacon easy! With transition pay available to all new drivers, you can ensure you have a...

Front End Entry Level

Jewel-Osco, Hoffman Estates, IL
2 weeks ago
A Day in the Life:When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and even develop a long-lasting career! We know you're choosing to invest your time with us, and we are committed to doing...