Customer Service Rep- $17-$18/hr- Experience Required (Plantation, FL)

RemX | The Workforce Experts


Date: 1 week ago
City: Plantation, FL
Contract type: Full time
Description

  • $18**This position is on site in Plantation, FL**

Experienced Customer Service Rep needed!!

$17/hr

$18/hr for Bilingual (Spanish)

Several shifts available!

RESPONSIBILIES

  • Handle inbound calls in a fast paced call center environment. May also handle outbound calls with Members
  • Effectively advise, consult, and guide members to resolution of their inquiry.
  • Manage member requests and processing of OTC orders.
  • Establish genuine rapport with Members, demonstrating concern, showing patience, empathy, and sensitivity.
  • Be a trusted advisor to Members through interpersonal skills to establish a strong relationship that allows for direct probing to uncover Member needs.
  • Resolve Member inquiries at the first point of contact, whenever possible, making it easy to do business
  • Adherence to all HIPAA, and MCO / Medicare guidelines is required.

#onsite

Requirements

  • Strong customer service, attention to detail, and multitasking skills.
  • Excellent phone skills including active listening.
  • Able to handle high-volume environments.
  • Able to interpret information accurately and be a persuasive communicator. (Sales experience a plus)
  • Type 40+ WPM.
  • Flexible with shift (able to change scheduled hours and/or increase hours).

To be considered please apply online and email your resume to [email protected] and reference Job: CSR (FL)

If we have not contacted you after 10 business days, you may contact us at: (602) 954-2045 or email [email protected]

Apply Now

Applicant Privacy Policy

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Director, Diversity, Equity, & Inclusion

Chewy, Plantation, FL
6 days ago
Our OpportunityAt Chewy, it is our mission to become the most trusted and convenient online destination for pet parents and our partners – vets and service providers – alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That’s why we continue to think of...

Team Member

Baskin Robbins, Plantation, FL
3 weeks ago
DUNKIN' Guests are like FamilyIf you love guest service and the energy of a restaurant, and you want to work in a clean, safe, positive place, apply today and join our team at Dunkin!Whether at this location or one of our 100+ other stores we have both day / night shift & full / part time openings and we now...

Director, Program Management

Chewy, Plantation, FL
3 weeks ago
Our OpportunityAt Chewy, we aim to become the most trusted and convenient online destination for pet parents and our partners – vets and service providers – alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That’s why we continue to think of outside-the-Chewy-box of...