Vice President Claims

Berkley North Pacific is a regional insurance company that offers niche products and specialized coverages through local independent agency partners. We differentiate ourselves in the marketplace with our customer-obsessed approach that exceeds timeliness and responsiveness expectations.  With local leadership, conversational underwriting, and responsive claims services, we truly are relationship driven.  Our mission is to provide financial protection to our customers by offering premier insurance solutions, products, and services through our select independent agents. BNP is a proud member of W. R. Berkley Corporation, a Fortune 500 company. While we are regionally focused, we have the security and financial backing of one of the largest commercial lines’ writers in the United States.

This role will be based in our Meridian, ID office.  We offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so.

The Company is an equal employment opportunity employer.

As our VP, Claims- Chief Claims Officer, you'll provides strategic direction and leadership for the BNP Claims function.  We'll trust you to proactively participate with BNP’s senior management team and functional department staff in developing and executing strategic plans to meet BNP’s business objectives. You'll lead a high-performing team of claims professionals who are highly engaged, committed to learning and continuous improvement.  

What you can expect:

• Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent
• Internal mobility opportunities 
• Visibility to senior leaders and partnership with cross functional teams
• Opportunity to impact change
• Benefits - competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education

We'll count on you to:

• Manage all aspects of the BNP Claim function thru strategic direction and leadership that generates positive claim outcomes and excellent service to our customers.
• Provide strategic direction and leadership in the management of large, complex claims and litigation management. Collaborate with WRBC Corporate Claims, outside counsel and other resources.
• Oversee and participate in the management of the BNP claims catastrophe plan (storm management) and the W.R. Berkley Corporation Catastrophe (WRBC CAT) Response Program.
• Communicate claim developments/trends and multi-line claims expertise to the President/CEO and senior management team. Partner with Underwriting, Actuarial, UW Analytics specific claim issues, or trends, that may impact underwriting appetite or portfolio pricing.
• Manage claim reviews and other valued added claim services
• Leverage metrics and data to monitor and analyze organizational performance.  Drive change to assure continuous improvement and increased efficiencies.
• Identify and implement strategies to reduce total claim cost and optimized BNP’s profitability.
• Establish and execute an internal audit process to ensure established Claim practices and procedures are being executed at the highest level.
• Attract, coach and develop talent within the Claim function such that the objectives of the Claim organization are executed and with the Values associated with BNP. 
• Establish and manage the claim department budget and resources including explaining variances and related reporting.
• Develop and maintain relationships with WRBC Corporate Claims and other W.R. Berkley Regional Claims Officers to capitalize on business opportunities and efficiencies. 
• Perform other related duties as assigned by management.

What you need to have:

• Bachelor's degree from four-year college or university with emphasis in Business or Insurance
• 15 years related experience and/or training; or equivalent combination of education and experience
• Ability to travel on an occasional basis; ability to work outside normal work schedule to fulfill responsibilities
• Communicate effectively with all levels of the organization coupled with presentation skills
• Experience as a strategic leader for long term planning

What makes you stand out:

• Excellent people skills to attract, coach and develop talent
• Problem analysis and problem resolution skills 
• Capable of developing appropriate metrics and analytics 
• Completion of or working toward SCLA, AIC, CPCU or similar designation
• Regularly and consistently demonstrates commitment to company values and guiding principles.