Sr. Manager of Production and Logistics

At Verve Coffee Roasters, we believe the coffee experience is our responsibility from seed to cup. Coffee is our craft, our ritual, our passion. It drives us and inspires us. With this simple truth and responsibility we are bridging the gap from farmlevel to streetlevel. We're looking for positive and energetic folks with amazing service skills and a strong desire to learn about coffee. Join the team and live with Verve!

Position Summary

The Sr. Manager of Production and Logistics (SMPL) oversees the production and operations of our roasted coffee at Verve from the moment it is roasted to the time it ships to the customer. The SMPL is responsible for getting our production from roasting to packaging to fill all orders. This is a leadership role, responsible for all Verve’s production schedules and batch orders required for the Roastery teams and manages all packaging, shipping, and logistics across the order cycle.

The SMPL oversees all Santa Cruz Headquarter manufacturing operations and outside co-manufacturing operations for roasted coffee production and fulfillment for all our revenue channels, including wholesale, grocery, retail, and online orders. The SMPL communicates and strategizes cross-functionally to ensure production and fulfillment are accurate and on time to our national and international customers. They are a strategic thinker, always looking for ways to improve their team’s efforts, create streamlined workflows and process diagrams, and are flexible to respond with urgency when unexpected situations arise.

Key Responsibiliti

• esOversee all fulfillment and logistics of roasted coffee, RTD, manufactured goods, and ancillary products from the packaging line to the custome
• r.Oversees accurate forecasting and demand planning with management of sales data and historic information. Use this information to plan labor needs and production schedule
• s.Collaborate with other departments to align production with business need
• s.Sets up a par inventory production and depletion system, based on Verve’s freshness standards for each of the channels (Grocery, Wholesale, Retail, Ecommerc
• e)Support the strategic production plans to focus on sustainability and scalability, consistent with department head and company strategic plannin
• g.Participating in company-driven processes and systems that will scale efficiently as we continue to grow, driving down cost, and adhering to budgets, while maintaining the highest overall quality standard
• s.Define, Manage, and weekly analysis of KPIs in the Production Feedback Form to encourage constant improvement of processe
• s.Develop and implement production plans to meet production goals and deadlin
• esManage inventory levels to ensure adequate supply for production nee
• dsOversee quality control processes to maintain high-quality standar
• dsCollaborate with suppliers and vendors to ensure timely delivery of materia
• lsOptimize logistics operations to minimize shipping costs and delivery tim
• esLead a team of production and logistics staff, providing guidance and support as neede
• d.Valid California Driver's Licen
• seCoffee production knowledge is a pl

usQualifications and Requiremen

• tsBachelor's degree in Business, Supply Chain Management, or related fie
• ld5+ years of experience in production and logistics manageme
• ntStrong leadership and communication skil
• lsAbility to multitask and prioritize in a fast-paced environme
• ntProficiency in Microsoft Office and production planning softwa
• reKnowledge of industry best practices in production and logistics manageme
• ntProven ability to understand and execute on an organization’s goals and objectiv
• esAble to multi-task and deal with ambiguity in a fast-paced environme
• ntAbility to communicate effectively with others, written and verbal
• lyExcellent interpersonal and communication skills - both oral and writt

en

Benefits and Compensa

• tionAvailable to all emplo
• yeesCompetitive sa
• laryEmployee Assistance Program (EAP) - Physical and mental health, financial and legal coaching available at no cost to the empl
• oyeeFree coffee with every paycheck and 30% employee discount on all merchandise, whole bean, beverages, and food i
• temsContinuing coffee education cla
• ssesMentorship and positive work environ
• mentPaid sick
• timeAfter 60 days of employ
• mentHealthcare Benefits (for full-time employees working over 30 hours per week) including medical, dental, vision and
• 401kHoliday Pay after 90 days of employm
• ent.Eight observed holidays per

yearCompensation will be commensurate with experience and locat

ion.This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. Job responsibilities can change according to the operational needs of the business. The order in which duties and responsibilities are listed is not signific

ant.Verve Coffee Roasters is committed to creating an accessible, supportive environment that recognizes and celebrates diversity as an integral component of building a trusted brand and a successful team. Candidates who can contribute to this mission are encouraged to apply and to identify their strengths in this area. Verve is an equal-opportunity employer. All aspects of employment including the decision to hire, promote, and discharge will be based on competence, performance, and business needs. Verve does not discriminate based on race, color, religion, marital status, age, national origin, ancestry, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability or any other applicable legally protected characterist