Patient Access Project Manager

Job Description

HealthPartners is hiring a Patient Access Project Manager. The person in this position coordinates and supports Patient Access projects; including developing and monitoring project plans. This position maintains project documents, timelines, and ensures the appropriate meetings and tasks occur per a defined project plan. This person is responsible for managing key project deliverables and may assist with project analysis to identify project goals, metrics, and baselines.

Accountabilities

Provides support to Patient Access team and coordinates tasks to achieve deliverables.

Creates and compiles documentation for project related meetings;

Produces project plans, status reporting, and project metrics.

Reports and investigates variances between planned and actual project performance.

May manage key project deliverables including build, design and training of Care Connection

Analyzes project data, dependencies, trends, and resources.

Facilitates Requests for Information process from Epic’s EMR team

Participates in simple issue-resolution analytics

Researches and compiles information on requested topics.

Skills/Experience

Strong desktop tool usage including Word, Excel, PowerPoint and Visio

Detail-oriented and strong organizational skills

Strong interpersonal relationship skills

Strong analytical skills

Working knowledge of project management software tools (Clarity, Microsoft Project)

Demonstrated established partnerships internally and externally

Expertise interpreting across technical topics to business needs

Ability to manage high degree of change and be flexible

Required Qualifications

Bachelor Degree in Computer Science, Business Administration, Healthcare Management or related field (or equivalent experience).

Minimum 3 years experience in healthcare operations, project coordination or technical support

Demonstrated Electronic Medical Records experience, preferably Epic systems.

Excellent oral and written communication skills.

Demonstrated ability to effectively establish and maintain working relationships with peers and constituents at all levels of the organization.

Demonstrated data analysis, data presentation and problem solving skills.

Demonstrated leadership capabilities.

About Us

At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Join us and become a partner for good, helping to improve the health and well-being of our patients, members and the communities we serve.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.