Director ERP and Business Applications

The Director ERP (Enterprise Resource Planning) and Business Information Technologies responsible for the overall management and improvement of ERP departmental workflows and technology optimization efforts at Northern Arizona Healthcare (NAH). This also includes the management of the ERP Business IT Team. The Director also provides organizational support and expertise around the technical support; but also possesses operational knowledge around processes related to: workflows, labor management, optimization, and overall department structure where applicable. The Director is expected to work independently and in partnership with all Departmental Directors to better scope, strategize, prioritize, resource-broker, root-cause analyze, solve inefficiencies, identify, and define work across all campuses and business lines. Leader must be willing to challenge inefficiencies and demonstrate NAH values at all times.

This is a Remote position - "NAH reserves the right to make hiring decisions based in part on applicants' state of residence if outside the state of Arizona".

Responsibilities

Strategy, Planning and Implementing

• Research and negotiate the best tools to support operations.
• Create and maintain appropriate and efficient workflows.
• Help the organization achieve cost-cutting goals by presenting expertise and opinions of alternatives when appropriate.
• While reporting to the Chief Information Officer, the Director should be in consistent contact with key organizational leaders and decision makers; ensuring that appropriate understanding of strategy and decisions is known before timelines are set.
  
  
  

Department Management

• Provide leadership, management, coaching, and strategy expertise to the key leaders within ERP business areas; including but limited to Supply Chain, Finance and Human Resources as well as the other business leaders utilizing applications supported.
• Cultivates and maintains strong working relationships with NAH leadership team; helping to assure technical resources are appropriately allocated to accomplish organizational NAH objectives.
• Builds, maintains, and enhances the ERP and Business Application relationships with all IT; helping establish the technical strategy for the organization.
  
  
  

Financial Management

• Evaluates and negotiates vendor contracts as appropriate.
• Assists in annual budgeting process for responsible IT teams.
• Ensures that project/department milestones and goals are met in adherence to approved budget; including but not limited to capital/operating budgets and productivity.
  
  
  

People Management

• Hires, provides performance assessments and feedback, and develops staff.
• Conducts timely performance reviews and provides on-going feedback.
• Establishes and monitors individual and team goals and objectives.
• Approves time and PTO on a weekly basis.
• Creates opportunities to celebrate the accomplishments of staff, providers, and peers.
• Challenges people, ideas, and opinions to develop the best possible support.
  
  
  

Compliance/Safety

• Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
• Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.
• If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
• Completes all company mandatory modules and required job-specific training in the specified time frame.
  
  
  

Qualifications

Education

High School Diploma or GED- Required

Bachelor's Degree in computer science or related field- Required

Experience

3 years experience working within Healthcare information technology - Required

5 years of progressive experience in healthcare information technology - Preferred

Project Management Experience- Preferred

2 years in a management role - Preferred

Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.

Certification & Licensures