Seasonal Guest Service Attendant (FT/PT)

The Ridge at Castle Pines is excited to announce the exceptional career opportunity of Guest Services Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service for our guests.

Compensation

• Seasonal Guest Service Attendants are tipped positions starting at $11.40 per hour plus tips (tips average anywhere between $5-$20 an hour depending on the service offered and time of the year)
  
  

Key Responsibilities of the Guest Services Attendant

• Meets and greets all guests in a friendly, courteous and professional manner.
• Communicates in a clear and professional manner that assists guests in playing the course.
• Assists with the overall upkeep of the clubhouse, cart barn, club storage and staging area.
• Assists the Tournament Coordinator in the setup and execution of golf tournaments and outings.
• Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.
• Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.
• Prepares golf carts for play following the standards of Troon Golf.
• Ensure carts are properly stored and refueled.
• Inspect carts and equipment to detect wear and damage to ensure safety, cleanliness, and proper working order;
  
  

communicate damage and concerns to Golf Pro on duty in a timely matter. * Provides carts that are in excellent working condition to guests by directing them to the daily staging area and

returning them to the cart barn free of debris and items. * Performs range maintenance such as: presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the day. * Provides sincere and courteous service to all guests with items such as bag handling and club cleaning. * Assists in educating players regarding the game. * Directs start of play when necessary. * Maintains accurate records of golfers renting clubs. * Services the customer who is renting golf clubs and cleans rental clubs upon return. * Assists with food and beverage activities. * Incorporates safe work practices in job performance. * Participates in required employee orientation and safety trainings. * Performs other duties as required.

Minimum Qualifications Of The Guest Services Attendant

• One month related experience or training.
• Must have a valid driver's license
• Excellent listening, communication, and comprehension skills required.
  
  

Hours

• Ideal candidate will have a flexible schedule from Opening Day-Oct 15
• Hours will vary between 20-40 hrs. based on the facility requirements, job performance, work experience, and availability.
• Day off requests are given upon notice.
  
  

Other Qualifications

• Timely and reliable attendance.
• Maintains good personal hygiene and professional look; reports to work wearing a clean, neat uniform that follows uniform standards.
• Needs reliable transportation