Ecommerce Manager
Michael Page
Date: 5 days ago
City: Norwalk, CT
Contract type: Full time
- Growing Company|Innovative, Expanding Product Line
This client is a growing athletic-wear manufacturing start up focusing on cutting-edge technology and sustainable practices.
Job Description
- Oversee day-to-day operations of Shopify DTC site and multiple eCommerce marketplaces (TikTok, Meta, etc.).
- Manage product listings, pricing, and inventory to ensure platform best practices and seamless customer experiences.
- Leverage web analytics to monitor KPIs (traffic, conversions, cart abandonment, AOV) and implement data-driven improvements.
- Optimize order processing systems and manage integrations to ensure smooth fulfillment and avoid stockouts.
- Collaborate with internal and external teams to resolve site issues and enhance overall user experience.
- Lead merchandising strategy to increase average order value and boost customer retention.
- Develop and execute customer acquisition and retention tactics to reduce churn and scale loyalty programs.
- Ensure website navigation and UX are optimized for a seamless, user-friendly online shopping experience.
The Successful Applicant
- Progressive ecommerce experience.
- Proven track record of taking projects from strategy to execution.
- Extensive knowledge of Shopify Plus, including store setup, app management, merchandising, and digital marketing to enhance customer experience.
- Strong analytical skills; able to process and interpret large datasets to drive business decisions.
- Proficient in ecommerce data tools like Google Analytics, Shopify Plus, TripleWhale, and Hot Jar, with a quick ability to learn new platforms.
- Skilled in multitasking and project management, with a focus on meeting deadlines.
- Excellent communication, presentation, and planning skills.
- Strong interest in understanding and influencing online user behavior.
- Collaborative team player, comfortable in a fast-paced environment.
- Health, dental, vision benefits
- 401k match
- Growth opportunity
- A chance to be a part of an industry leading - innovative brand
Quote job ref: JN-102024-6558627
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