QA Reporting Specialist

The New York City Housing Authority (NYCHA) is the nation’s largest public housing authority, with an operating budget of $3.3 billion and over 11,000 employees who manage and maintain 250 developments that house about 300,000 residents. NYCHA also operates the country’s largest Section 8 program, which provides rental assistance to about 200,000 additional people.

Responsibilities

Reporting to the Director of Quality Assurance, the QA Reporting Specialist will be responsible for preparing evaluation reports, performing analysis and reviewing program plans. The role will also provide technical assistance related to program implementation and management. In addition to performing the duties of a QA Reporting Specialist, with considerable latitude for independent or initiative and judgment, this role will also perform fiscal research and analysis related to operational issues. Responsibilities include, but are not limited to the following:

• Develop targeted reports, dashboards, and data visualizations to facilitate operational decision making.
• Perform work in the preparation of planning documents required for funding.
• Perform work in the planning, implementation, coordination, monitoring and/or evaluation of community development programs.
• Provide technical assistance and training to subordinate staff in techniques of program implementation and management.
• Serve as a technical resource person providing guidance to other staff in specialized operational areas related to technical resources; resolve complex and /or unusual problems in these areas.
• Prepare project updates, briefings, presentations, agendas, and materials for internal and external meetings.
• Conduct site reviews and programmatic monitoring.
• Create and deliver presentations to resident leaders, community stakeholders, elected officials, and NYCHA staff.
• Participate in field investigations and monitoring.
  
  

NOTE: Due to the existence of a civil service list, candidates must have civil service status in the title of Staff Analyst to be considered.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please click on the link below:

https://bit.ly/55aProgram

Additional Information

• INTERAGENCY TRANSFERS INTO NYCHA OF THOSE PERMANENT IN TITLE ARE NOT PERMITTED IN THE FACE OF AN ACTIVE AND VIABLE NYCHA PROMOTION LIST OR PREFERRED LIST FOR THE SAME TITLE.
• NYCHA employees applying for promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
• NYCHA residents are encouraged to apply.
  
  

Please read this posting carefully to make certain you meet the qualification requirements before applying to this position.

Minimum Qualifications

A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school; or

A baccalaureate degree from an accredited college and two years of satisfactory full- time professional experience working in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area.

An associate degree or completion of 60 semester credits from an accredited college and four years of satisfactory full-time professional experience as described in "2" above.

A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and six years of satisfactory full-time professional experience as described in "2" above.

A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma.

Preferred Skills

• Use performance data and quality assurance processes to ensure that the business unit’s work is conducted efficiently, effectively, and in compliance with all rules and regulations specifically related to environmental, health, and safety. 2. Analytical skills, with knowledge of reporting, pivot tables/charts, and business intelligence or data visualization tools (OBIEE, Tableau, or Power BI). 3. Project management skills with experience in managing and supervising administrative projects. Familiarity with Smartsheet, Basecamp, or Visio. 4. Experience managing high-priority projects and tracking project lifecycles. 5. Experience working collaboratively to develop and execute project plans. 6. Ability to make timely and effective decisions and produce results through strategic planning. 7. Extensive research and writing skills related to housing, health and environmental conditions with the ability to communicate in different styles and to varied audiences (e.g., memoranda, policies, abstracts, manuscripts, grants, proposals, protocols, presentations, outreach materials, and social media. 8. Excellent communication skills with ability to engage and facilitate cooperation among multiple stakeholders. 9. Advanced working knowledge of Microsoft Outlook, Word, Excel, and PowerPoint.
  
  

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

NYCHA has no residency requirements.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $68,262.00 – $80,959.00