New Product Introduction Strategy and Voice of Customer Lead

Career Area

Engineering

Job Description

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Caterpillar’s Medium Wheel Loader (MWL) products play a key role in helping our customers build a better world and we have a great opportunity for you to join the team that makes that happen as a New Product Introduction (NPI) Strategy and Voice of Customer Lead (internally known as NPI Team Leader)!

In this impactful role, you will lead processes and make recommendations for future new product program planning and scoping. You will also lead the go-to-market support for Global Construction & Infrastructure (GCI) regarding program launch marketing materials and selling points.

What You Will Do

• Manage MWL future Multi-Generational Product Planning (MGPP) integrating priorities for Customer & Market Needs, Aftermarket, Technology, Cost, Velocity and Quality.
• Develop new NPI program business cases including the development and validation of Total Cost of Ownership (TCO) in support of research and development funding prioritization.
• Collect, consolidate, prioritize and align GCI unmet customer needs with future NPI MGPP planning.
• Validate customer & dealer facing machine features.
• Support creation of dealer and customer-facing machine marketing materials.
  
  

What You Have (Basic Qualifications)

• A Bachelor’s degree in a technical or business-related curriculum from an accredited college or university.
• Extensive experience directly supporting a construction or heavy equipment industry product group in a technical and/or commercial capacity.
• Progressive experience and direct involvement in technical projects or programs, highlighting expertise in driving strategic initiatives and achieving measurable outcomes.
• Exceptional written and verbal communication skills, with the ability to convey complex ideas clearly and concisely across all levels of the organization, facilitating collaboration and alignment.
• Strong technical knowledge, leadership skills, project management acumen, and the ability to lead a team through diverse issues. Must have the ability to work with people from many different backgrounds and cultures, internally and externally, with the appropriate influence and ability to resolve differences.
  
  

Top Candidates Will Have

• Demonstrated collaboration across wide range of disciplines including Marketing, Commercial, Engineering, Product Support, Operations, Supply Chain, Business Resources, etc.
  
  

Additional Info

• Onboarding for the role will require frequent travel to the Caterpillar Aurora, IL facility.
• 20% domestic and international travel is expected.
• Domestic relocation is available to those who qualify.
• Visa sponsorship is not available.
• ISE assignments are not available.
  
  

What You Will Get

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides day one benefits [medical, dental, vision, RX, and 401(k)] along with the potential of an annual bonus.

Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.



Relocation is available for this position.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates

October 9, 2024 - October 22, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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