Certified Medical Assistant Trainer

Kinwell was founded on the principle of personalized, whole-hearted care for every patient. We believe the best healthcare is a conversation, and one that includes nutrition, fitness, sleep, and behavioral health. Our Clinicians and Clinic Support staff drive real change in their patient’s well-being. Along the way, we are setting a new standard for primary care, making it more accessible, impactful, and holistic.

We are dedicated to building great places to work. We value all teammates and respect a diversity of thought, ideas, and cultures—all focused on the common goal of nurturing the health of those we serve.

Kinwell fosters a culture that promotes employee growth, collaborative innovation, and inspired leadership. We bring agility to work every day and thrive on the opportunity to create something refreshing and new. This is where you come in. If you are looking for a new primary care opportunity, one based on the quality of care, not the quantity of patients, please consider our available positions.

Are you looking for an opportunity to help set a new standard for Primary Care, one based on the quality of care, not the quantity of patient visits? Kinwell is hiring a Certified Medical Assistant Trainer to join and float between our South Puget Sound, WA clinics. We bring agility to work every day and thrive in the opportunity to create something refreshing and new. This is where you come in.

The Certified Medical Assistant Trainer will perform technical responsibilities as a Medical Assistant, train others on Medical Assisting and front office procedures in their assigned clinics and be proficient with EMR utilization and Microsoft Office programs. The CMA Trainer will collaborate with clinic operations management to develop and assess training needs, curriculum development, provide preceptor support and, as needed, provide coverage as an MA and Patient Care Coordinator staff.

What You'll Do

• Travel (up to 60%) to assigned clinics in South Puget Sound to provide onboarding and training for new teammates.
• Collaborate with clinic management to identify educational needs, provide ongoing training develop, curriculum for new hire orientation for new Medical Assistants Design, continuously improve and adapt curriculum depending on educational needs.
• Teach courses and provide training to teammates on medical equipment and on roles and responsibilities as a valuable member of the clinical team.
• Promote critical thinking among Medical Assistants and show commitment to professional development and lifelong learning.
• Conduct competency assessments of new Medical Assistant and Patient Care Coordinators to ensure skill knowledge and abilities within 30 days of hire and support annual refresher training.
• Incorporate standard operating procedures into training plans that are consistent with Kinwell’s workflows and Epic platform.
• Serve as a mentor to Medical Assistants and identify growth opportunities and educational needs for practicing Medical Assistants.
• Perform responsibilities as a CMA and PCC to cover staffing needs.
• Become a Red Cross certified BLS Instructor to complete skills check assessments for Kinwell teammates obtaining or recertifying their BLS certification.
• Work directly with the Director of Clinical Operations, Practice Managers, Clinic Managers, Clinical Trainer, Director of Finance, Revenue Cycle Manager and Clinical Support Trainers to serve the operational needs of the Kinwell Clinics.
• Maintain current knowledge of trends in area of expertise.
• May support a virtual clinical environment.
• Other duties as assigned.
  
  

What You'll Bring

• Associate degree or graduate of accredited Medical Assistant program.
• Washington State Medical Assistant Certified certification, WA State Only.
• 5-7 years medical assisting experience in a clinical setting.
• Basic Life Support (BLS) for Health Care required at time of hire from American Heart Association (AHA) or Military Training Network (MTN).
• 5 years’ experience working in an Electronic Medical Record.
• Excellent critical thinking, flexibility, problem solving and communication skills.
• Customer service skills to ensure an enjoyable and pleasant check in, check out as well as pre and post appointment interaction.
• Excellent phone communication and ability to gather history and current conditions from patients prior to appointments.
• Ability to interact effectively with associates and management at all levels.
• Independent decision-making skills and ability to influence others to resolve issues.
• Ability to work as a member of a team or independently without supervision or direction.
• Demonstrated ability to exercise judgment to handle sensitive and confidential information in a discrete and professional manner.
• Ability to work in a fast-paced environment while maintaining strong attention to detail.
• Proficient in Microsoft Office, Word, Excel, & Power Point. (Preferred)
• Epic EMR experience: 1+ years 2 years’ experience in clinical education or training. (Preferred.)
  
  

COVID-19 Vaccine Requirement

Kinwell Medical Group is requiring all employees, including telecommuters, to either show proof of being fully vaccinated from COVID-19 or have an approved medical or religious accommodation (based on a disability/medical condition or sincerely held religious belief). Applicants who are offered employment with Kinwell Medical Group will be required to show proof of being fully vaccinated within 72 hours of employment or request an accommodation prior to their start date. If you plan to submit a request for accommodation, please begin the process as soon as possible by clicking on the email link to send an email to [email protected].

What We Offer

• Paid Time Off & Paid Holidays
• Medical/Vision/Dental Insurance
• Personal Funding Accounts (HSA, FSA, DCA)
• 401K
• Basic Life Insurance
• Disability-Short Term and Long-Term
• Supplemental Life and ADD&D
• Education & Development
• Employee Assistance
• Passport Discount Program
  
  

Equal Employment Opportunity/affirmative Action

Kinwell is an equal opportunity/affirmative action employer. Kinwell seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.

If you need an accommodation to apply online for positions at Kinwell, please contact Kinwell Human Resources via email at [email protected].

The pay for this role will vary based on a range of factors including, but not limited to, a candidate’s geographic location, market conditions, and specific skills and experience.

National Plus Salary Range

$58,800.00 - $94,100.00

• National Plus salary range is used in higher cost of labor markets including Western Washington and Alaska.