Remote $17-$18 CSR (Must reside near Homestead or Kendall)

RemX | The Workforce Experts


Date: 3 hours ago
City: Homestead, FL
Salary: $17 - $18 per hour
Contract type: Part time
Remote
Description

We are looking for several Remote Temp to Perm CSR Representatives for our client in Plantation, FL. This call center position requires you to have great customer service and empathy.

Title: Remote Customer Service Representative

Pay: $17 an hour ($18 if you speak fluent Spanish & English)

Start date: October or November

Hours: Must be flexible to work any 8 hour shift between 7am-11pm

Job Responsibilities

Inbound calls

Respond to and own consumer inquiries and issues

Provide education and status on previously submitted pre-authorizations or pre-determination requests

Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance

Requirements

1 year of customer service experience with the same company

High School diploma

Detail oriented

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