Director, Revenue Operations

ThreeFlow is looking for teammates who are naturally curious and love to ask questions, even when it means questioning industry standards. We cultivate an inclusive culture where everyone can contribute, grow, and feel valued.

We're excited to add a seasoned Director of Revenue Operations to drive strategy and operational excellence. This role will lead and build a team responsible for ensuring that GTM teams have the data, strategies, and process support to accomplish key business outcomes and maximize revenue growth. This role reports to the Chief Financial Officer and will work closely with Sales, Customer Success, Marketing, Data, and Finance to drive operational alignment.

About the role

• Collaborate with executive leadership to develop and execute strategic initiatives aimed at optimizing revenue generation, improving operational efficiency, and enhancing customer satisfaction.
• Foster alignment between the sales and marketing teams to ensure seamless coordination throughout the customer journey, from lead generation to conversion and retention.
• Evaluate existing processes across sales, marketing, and customer success functions to identify opportunities for optimization and efficiency gains. Implement best practices and automation tools to streamline workflows and enhance productivity.
• Utilize data-driven insights to inform decision-making, identify trends, and track key performance indicators (KPIs) related to revenue generation and customer engagement. Develop comprehensive reports and dashboards to provide visibility into performance metrics.
• Design and implement sales incentive compensation plans that drive desired behaviors and business outcomes. Monitor and evaluate the effectiveness of compensation plans and make adjustments as necessary.
• Lead the development of accurate revenue forecasts based on historical performance, market trends, and sales pipeline analysis.
• Create a roadmap aligned with business requirements to guide the evolution of the Sales Operations technology stack over short, medium, and long-term horizons.
• Build and lead a high-performing revenue operations team, providing mentorship, guidance, and professional development opportunities. Foster a culture of collaboration, accountability, and continuous improvement.
  
  

About you

• 6+ years of experience in revenue operations, sales operations, or a related field within a SaaS or technology company.
• Expertise in data analysis, reporting, and forecasting, with proficiency in CRM and marketing automation platforms (e.g., Salesforce, Marketo, and Looker).
• Excellent communication skills with the ability to effectively collaborate and influence stakeholders at all levels of the organization.
• Detail-oriented with a focus on continuous improvement and process optimization.
• Strong business acumen and a deep understanding of SaaS business models and revenue drivers.
• Strong leadership skills with a track record of building and managing high-performing team.
  
  

Please note that immigration sponsorship (H-1B, TN, etc.) is not currently available for this position.

Notice

Scams in which fraudsters impersonate legitimate businesses for personal gain are on the rise and can come in many forms. ThreeFlow doesn't interview candidates via email, and job offers are only extended by the hiring manager after a thorough interview process involving phone and/or Zoom interviews. Our recruiters only use @threeflow.com email addresses, and we'll never ask you to provide sensitive information like your social security number or bank account details as a part of our interview process or through a PDF form. If you receive a suspicious email regarding a position or job offer with ThreeFlow, please don't respond. Report it as spam, and forward that email to [email protected].

Our (FTE) benefits

• Competitive salary and equity
• Comprehensive health benefits for you and your family
• 401(k) plan
• Generous paid time off
• Paid parental leave
• Stipend to improve your work from home experience
• Stipend for learning and development
  
  

Our values

ThreeFlow's core values are the foundation of our culture and remain constant as we grow.

• Constantly push boundaries We think beyond what might be easy or obvious when we're problem solving. We get scrappy and creative in front of hurdles.
• Collaborate enthusiastically Our collaboration as a team is our most valuable asset. We're able to go farther when we act together.
• Work with respect We're deliberate, honest, and kind with the words and actions we use. We believe people have positive intent with their actions.
• Grow together We value developing ourselves personally and professionally to achieve our goals. We encourage taking chances and celebrate curiosity.
  
  

About ThreeFlow

ThreeFlow is a Benefits Placement System, a new category of enterprise software that allows benefits brokers and insurance carriers to manage the entire placement process in one shared system. We make it easier for carriers to win business and brokers to empower employers with the details they need to make better decisions. By connecting people, systems, and information, we enable easier communication, a quicker process, and better decisions making busy people more productive. Learn more at threeflow.com

ThreeFlow is committed to building an inclusive working environment regardless of gender, sexual orientation, religion, ethnicity, race, education, age, or other personal characteristics. We believe that people do their best work when they can be themselves, and we're creating an environment to enable them to do just that.