Technician, Quality Assurance

Let's Grow Together

Our mission is to live our “at your side” promise and simplify and enrich the lives of our customers, employees, and communities. "At your side" is more than a slogan to us; it’s the purpose we do our best to fulfill every day. With a legacy spanning over a century, this is a great place to launch or expand any career and push the boundaries of what comes next. We're committed to achieving shared success, and we provide opportunities for you to develop through experience, exposure and education. Our people have always leveraged their unique perspectives to keep us on the right track for a lasting future. If you want to innovate, learn, and grow with a global leader that builds products, services, and a company people love, then we’ll be “at your side” every step of the way.

The Technician, Quality Assurance is responsible for performing basic quality techniques to track, analyze, and report on materials, processes, and products to ensure they meet our quality standards. The position is dynamic, with day-to-day tasks changing to meet the needs of our sales, distribution, and production facilities in Bartlett, Tennessee. The Technician, Quality Assurance works as a member of the Quality Assurance team, under the direction of the Quality Team Leader and in coordination with Quality Inspectors.

What You’ll Do

Inspection Planning

• Monitor inspection procedures and processes to ensure inspections performed are done according to item specifications, protocols, and standard methods
• Calibration of production tools & equipment
  
  
  

Documentation Planning

• Complete documentation necessary for the support of Inspection procedures, including inventory holds, supplier and non-supplier corrective actions, defect investigation and rework processes.
• Manage documentation as needed to maintain departmental ISO 9001 certification.
  
  
  

Inspections & Testing

• Conduct analyses of raw materials, in-process materials, finished goods and environmental samples, checking for quality and that they meet necessary specifications.
• Support Quality Inspectors in completion of inspections and audits.
  
  
  

Defect Control

• Assist Quality Supervisor and Quality Engineer in making decisions on defects, mitigating defect impact and conducting the corrective actions process.
• Manage and track material samples in support of Supplier Corrective Actions

About Our Ideal Candidate

Education

• High School Diploma (or G.E.D.) General Education Required
  
  
  

Experience

• Minimum 3 years Quality Assurance experience participating in inspections, audits, and assisting with Corrective and Preventative Activities. Required
• Minimum 1 year Familiarity with SAP-S4 - Quality Management and Material Management, along with Inspection Planning in SAP Preferred
  
  
  

Licenses and Certifications

• ASQ Certified Quality Technician Preferred
  
  
  

Software/Technical Skills

• MS Office Suite (Outlook, Word, PowerPoint, Excel) Intermediate Required
• Experience working with quality management systems (QCBD or SAP) Intermediate Preferred
  
  
  

Other Skills/Knowledge/Abilities

• Excellent communication skills (written and verbal) Required
• Team focused attitude with the ability to interact with various types of people in various settings Required
• Strong attention to detail Required
• Strong analytical skills Preferred

Additional Details For This Role

This role will be a hybrid role. Subject to business needs, employees may work remotely up to two days per week. Assigned office days will be determined by managers.

• The salary (or hiring) range for this position is $39,000-$49,000
• Starting salary to be determined by the education, experience, knowledge, skills and abilities of the applicant, internal equity, location, and alignment with market data
• Benefits include, but are not limited to, healthcare and wellness coverage, life and disability insurance, 401K, tuition reimbursement, and Paid Time Off. Details are available at https://mybenefits.nfp.com/Brother/2024/guidebook
  
  
  

Brother International Corporation has earned its reputation as a premier provider of home office and business products, home appliances for the sewing and crafting enthusiast as well as industrial solutions that revolutionize the way we live and work. Brother International Corporation is a wholly-owned subsidiary of Brother Industries Ltd. With worldwide sales exceeding $6 billion, this global manufacturer was started more than 100 years ago. Bridgewater, New Jersey is the corporate headquarters for Brother in the Americas. It has fully integrated sales, marketing services, manufacturing, research and development capabilities located in the U.S. In addition to its headquarters, Brother has facilities in California, Illinois and Tennessee, as well as subsidiaries in Canada, Brazil, Chile, Argentina, Peru and Mexico. For more information, visit [2]www.brother.com.

Brother International Corporation ("Brother") is an equal opportunity employer and does not discriminate or make employment decisions on the basis of race, color, religion, sex, disability, or any other characteristic protected by applicable state or federal laws. If you require any physical or other assistance in completing this application or any other aspect of the application or interview process, a reasonable accommodation will be made upon request.