Virtual Assistant

Job Overview:

We are seeking a highly organized, reliable, and self-motivated Virtual Assistant to join our healthcare team. In this role, you will support our team by performing a variety of administrative and clerical tasks that ensure efficient operations. The ideal candidate is detail-oriented, an excellent communicator, and has a strong background in healthcare administration or related fields. You will work remotely, allowing for flexibility in your work environment, while directly contributing to our mission of delivering exceptional healthcare services.

Key Responsibilities:

• Patient Coordination: Manage patient appointment schedules, confirm appointments, and handle rescheduling as needed.
• Data Management: Organize, update, and maintain electronic medical records and patient files, ensuring accuracy and confidentiality.
• Communication: Serve as the primary point of contact for patients, healthcare providers, and internal staff, responding to inquiries through email, phone, or chat.
• Billing and Invoicing: Assist in processing invoices, patient billing, and insurance claims, ensuring that all documentation is accurately maintained.
• Administrative Support: Support team members with tasks like document preparation, research, report generation, and data entry.
• Record Keeping: Track and file reports, communications, and data to maintain a well-organized virtual office.
• Project Assistance: Provide administrative support on special projects as assigned, such as data analysis, report preparation, and document formatting.
• Policy Adherence: Ensure all practices comply with healthcare privacy laws (e.g., HIPAA) and company policies.
  
  
  

Skills and Qualifications:

• Education: High school diploma or equivalent required; an associate degree or certificate in healthcare administration is a plus.
• Experience: Minimum of 1 year of experience as a virtual assistant, administrative assistant, or in a healthcare support role.
• Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with electronic medical record (EMR) systems.
• Communication Skills: Excellent written and verbal communication skills; ability to interact professionally with patients and staff.
• Organization: Strong multitasking, time management, and organizational skills with a high level of attention to detail.
• Confidentiality: Knowledge of HIPAA regulations and commitment to maintaining patient confidentiality.
• Adaptability: Ability to work independently and efficiently in a fast-paced environment, with a proactive approach to problem-solving.
• Customer Service: High level of empathy and interpersonal skills, with experience in patient or client communication preferred.
  
  
  

Benefits:

• Competitive Pay: $23.00 - $28.00 per hour, based on experience and skill level.
• Healthcare Benefits: Comprehensive health, dental, and vision insurance options (for full-time employees).
• Flexible Work Schedule: Work remotely from any location, with flexible hours that accommodate a healthy work-life balance.
• Paid Time Off: Generous paid time off, including vacation, sick leave, and paid holidays.
• Retirement Plan: Company-matching 401(k) plan to help you secure your financial future.
• Professional Development: Opportunities for ongoing training and advancement within the organization.
• Supportive Environment: Join a team dedicated to improving healthcare access and patient experience.
  
  
  

How to Apply:

If youre passionate about providing exceptional support in the healthcare industry and possess the necessary skills and experience, wed love to hear from you. Please submit your resume and a brief cover letter explaining why you're a great fit for this role.