Email and Ticket Support - Remote Back Office - Up to $18 per hour - WEEKLY PAY
Omni Interactions
Date: 3 weeks ago
City: Garland, TX
Contract type: Contractor
Remote
Job Overview
Join our dynamic team as a Remote Back Office Email and Ticket Support Representative, where you’ll play a crucial role in delivering exceptional support to our clients. This position is tailored for those seeking flexibility and the ability to work from home while providing high-quality customer service.
Key Responsibilities
We are committed to your professional development and offer a concise certification training program, allowing for swift onboarding and the opportunity to grow within our organization.
Company Culture And Values
Our company fosters a flexible work environment that emphasizes work-life balance and supports diverse and inclusive practices, making it an ideal place for individuals to thrive.
Compensation And Benefits
Join our dynamic team as a Remote Back Office Email and Ticket Support Representative, where you’ll play a crucial role in delivering exceptional support to our clients. This position is tailored for those seeking flexibility and the ability to work from home while providing high-quality customer service.
Key Responsibilities
- Assist customers through email, ticketing, and chat platforms.
- Engage in a brief certification program (only 10 hours) to familiarize yourself with our client systems.
- Maintain a flexible schedule that accommodates your personal commitments.
- Excellent communication skills.
- Strong customer service orientation.
- Ability to work independently and manage tasks effectively.
- Basic technical proficiency to navigate various client systems.
- No specific qualifications are mandated; however, prior customer service experience is advantageous.
- A high school diploma or equivalent is preferred.
We are committed to your professional development and offer a concise certification training program, allowing for swift onboarding and the opportunity to grow within our organization.
Company Culture And Values
Our company fosters a flexible work environment that emphasizes work-life balance and supports diverse and inclusive practices, making it an ideal place for individuals to thrive.
Compensation And Benefits
- Competitive hourly pay of up to $18.
- Weekly compensation for your convenience.
- The opportunity to work from the comfort of your home.
- True 24⁄7 scheduling flexibility, allowing you to create a work schedule that fits your lifestyle.
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