Email and Ticket Support - Remote Back Office - Up to $18/hour - PAID WEEKLY

Omni Interactions


Date: 3 weeks ago
City: Allentown, PA
Contract type: Contractor
Remote
Job Overview

Join our dynamic team as a Remote Back Office Support Specialist, where you will play a pivotal role in delivering exceptional customer service from the comfort of your own home. This position offers the flexibility of a 24⁄7 schedule, allowing you to tailor your work hours to your personal needs while being part of a reputable organization.

Key Responsibilities

  • Provide outstanding support to customers through email, ticket systems, and chat.
  • Efficiently manage inquiries and resolve issues in a timely manner.
  • Complete a brief certification program, totaling only 10 hours, to familiarize yourself with our client systems.
  • Create and manage your own work schedule, ensuring a work-life balance that suits you best.

Required Skills

  • Excellent communication abilities to effectively address customer inquiries across various platforms.
  • Strong time management skills to successfully navigate a flexible schedule.
  • Basic technical proficiency for utilizing computer systems and software applications.

Qualifications

  • No specific qualifications are mandated for this position.
  • A high school diploma or equivalent is preferred, although not required.

Career Growth Opportunities

This role presents an excellent opportunity for professional growth within the customer support landscape. The short certification program will not only enhance your skills but also bolster your career trajectory in the industry.

Compensation And Benefits

  • Competitive hourly wage up to $18.
  • Weekly pay structure for consistent income.
  • Fully remote position allowing for a comfortable work environment.
  • Flexible scheduling options to accommodate your lifestyle.

Embrace this chance to become part of a supportive and flexible team, while advancing your career and honing your skills in a thriving work environment.

Employment Type: Contractor

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