Email and Ticket Support - Remote Back Office - Up to $18 per hour - PAID WEEKLY

Omni Interactions


Date: 3 weeks ago
City: Remote, Remote
Contract type: Contractor
Remote
Job Overview

We are seeking a dedicated Remote Back Office Support Specialist who is passionate about providing exceptional customer service. This role offers the flexibility to work from home, supporting clients through email, ticketing systems, and chat. The ideal candidate will have the autonomy to set their own schedule, enhancing work-life balance while contributing to client satisfaction.

Key Responsibilities

  • Assist customers via email, ticketing systems, and chat.
  • Establish and maintain a personalized schedule that accommodates customer needs.
  • Complete a brief certification training program (only 10 hours total) to become proficient in client systems.

Required Skills

  • Exceptional verbal and written communication abilities.
  • Strong problem-solving aptitude.
  • Capability to work independently and efficiently manage time.
  • Familiarity with email, ticketing, and chat support systems.

Qualifications

  • A high school diploma or equivalent is required.
  • Previous experience in customer service is advantageous but not mandatory.

Career Growth Opportunities

With a concise certification period and a strong emphasis on skill enhancement, this position provides an excellent pathway to advance your career in customer support within our reputable organization.

Company Culture And Values

Our team thrives in a collaborative and flexible work environment that respects individual autonomy while promoting a strong commitment to customer service excellence.

Compensation And Benefits

  • Competitive pay rate of up to $18 per hour.
  • Weekly payment schedule for timely compensation.
  • Opportunity to work from the comfort of your home.
  • Freedom to create your own schedule with true 24⁄7 availability.

Employment Type: Contractor

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