Email and Ticket Support - Remote Back Office - Up to $18 per hour - PAID WEEKLY

Omni Interactions


Date: 3 weeks ago
City: Edinburg, TX
Contract type: Contractor
Remote
Job Overview

This is an exceptional opportunity for motivated individuals to join our dynamic team as Remote Back Office Email and Ticket Support Specialists. You will play a key role in delivering outstanding customer service while enjoying the flexibility of working from home.

Key Responsibilities

  • Provide exceptional customer assistance through email, ticketing, and chat platforms.
  • Handle inquiries and resolve issues promptly and professionally.
  • Complete a concise certification program, totaling 10 hours, to become proficient in client systems.
  • Design and manage your personalized work schedule within our flexible, 24⁄7 operating framework.

Required Skills

  • Excellent communication skills, both written and verbal.
  • Ability to respond to customer inquiries efficiently via email, ticket, and chat.
  • Basic technical proficiency to navigate and learn client systems quickly.
  • Adaptability to shift work hours as required.

Qualifications

  • Previous experience in customer service or support roles is advantageous but not essential.
  • Willingness to learn and quickly adapt to new systems and processes.

Career Growth Opportunities

By joining our team, you will have the chance to enhance your professional skills through a structured training program, providing a solid foundation for career advancement in customer support and allied fields.

Compensation And Benefits

  • Competitive hourly rate of up to $18.
  • Weekly pay to ensure financial stability.
  • The convenience of working remotely, eliminating commuting time.
  • Flexibility to create your own hours that align with your lifestyle.

Why You Should Apply

This role is tailored for individuals seeking a balance of flexibility and responsibility. By working from home and engaging in comprehensive training, you will position yourself for success in the customer support industry, all while being part of a reputable organization.

Employment Type: Contractor

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