Data Analyst I

Develops and maintains database queries and reporting applications to support the Workforce Solutions program. In addition, documents reports and reporting processes, procedures and report design.

• Creates ad-hoc SQL queries and R&R Report Writer reports for management staff on an as-needed basis.
• Ensures that reports and reporting tools address the goals and concerns of all stakeholders, including NCI management and other parts of the Workforce Solutions system.
• Identifies and documents process improvement opportunities and creates reports and data tools to take advantage of these opportunities.
• Produces customer service and billing reports for distribution to the appropriate office staff.
• Evaluate new data tools for implementation by office staff.
• Maintains a mature problem-solving attitude while dealing with interpersonal conflict or time demands.
• Professionally represents the Agency to career office operators, the Gulf Coast Workforce Board, and HGAC (Houston Galveston Area Council) staff.
• Ensures department compliance functions are supported with adequate reports.
• Takes immediate action to address and resolve customer and vendor complaints.
  
  

Qualifications

Skills

Required

Data Analytics: Intermediate

Preferred

End User Support: Some Knowledge

Behaviours

Required

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Preferred

Innovative: Consistently introduces new ideas and demonstrates original thinking

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)