Customer Relations Specialist

Suburban Propane


Date: 2 days ago
City: Sparks, NV
Salary: $17 - $21 per hour
Contract type: Full time
We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records. $17 - $21 an hour based on experience

Responsibilities

  • Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times
  • Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service
  • Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
  • Present a professional, confident and enthusiastic image to develop trusting relationships with all customers
  • Effectively manage customer account data which includes setting up new accounts and maintaining related data

Why Suburban Propane? Suburban Propane takes pride in serving our employees and does so by offering competitive pay with incentive potential and a comprehensive benefits package including, but not limited to, medical, dental, vision, disability, life insurance, HSA and FSAs, paid vacation, personal and sick pay, tuition assistance, online learning opportunities and training, and a 401(k) with company match and immediate vesting.

For a full list of our benefit offerings please visit https://jobs.suburbanpropane.com/benefits/

Qualifications

  • Minimum of 3 years of experience in a customer service role
  • Minimum of a High School diploma or GED preferred
  • Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
  • Ability to multi-task and prioritize assignments in a team environment

As part of our pre-employment hiring process, background checks and drug screens are performed.

Headquartered in Whippany, New Jersey, Suburban Propane Partners, L.P. (NYSE:SPH) is a nationwide marketer and distributor of a diverse array of products to meet the energy needs of our customers, specializing in heating oil and refined fuels, as well as the marketing of propane, natural gas and electricity in deregulated markets. As a national propane industry leader with over 3,000 employees, Suburban Propane maintains business operations in 42 states, providing prompt, reliable service to over one million residential, commercial, industrial and agricultural customers. We are committed to supporting the growth and innovation of propane as a sustainable energy source and investing in the next generation of even cleaner and lower carbon renewable energy sources.

It’s an amazing time to become a part of our team as we expand our national footprint and

make strides toward a sustainable, clean energy future!

At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law.

For more information about our hiring process, please visit: https://jobs.suburbanpropane.com/our-hiring-process/

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

WORKFORCE SERVICES REPRESENTATIVE 4 - Local Veteran Employment Representative

State of Nevada, Division of Human Resource Management, Sparks, NV
1 week ago
Announcement Number: 48886 Open to all qualified persons. Posted 09/18/2024 Recruiter:PAULA MILESPhone: (702)486-7957Email: [email protected] Applications accepted until recruitment needs are satisfied Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring...

HEALTH/HUMAN SERVICES PROFESSIONAL TRAINEE - Underfill Cancer Registry Specialist 2

State of Nevada, Division of Human Resource Management, Sparks, NV
1 week ago
Announcement Number: 49273 Open to all qualified persons. Posted 10/17/2024 Close Date: 10/24/2024 Recruiter:SUSAN ASHLEYPhone: (775)684-0132Email: [email protected] Applications accepted for another 7 Days 1 Hrs 33 MinsThe PositionUnder immediate supervision, incumbents perform duties below the journey level while receiving training for advancement to an entry-level professional health/human services class.The Department of Public and Behavioral Health; Nevada Central Cancer Registry Program,...

Emergency Communications Dispatcher

City of Sparks, Sparks, NV
3 weeks ago
Job InformationAre you looking for a meaningful career that has a positive impact on the community? If you answered yes, come join the Sparks Police Department! We proudly display Where Community Comes First on the police vehicles, a motto developed by our front lines. While carrying out the vision to implement innovative strategies to prevent crime, promote excellence in leadership...