Operations Assistant

The Highlands Ranch Metro District is accepting applications for a full-time Operations Assistant for the Parks, Recreation and Open Space department. This business support specialist performs a variety of routine and complex clerical, administrative, and technical work in the administration of the Metro District. We strongly encourage candidates that are hard-working, prompt, responsible, able to work independently and with a team, and have a willingness to learn, to apply for this position.

Check out our amazing full-time employee benefits in the About Us section below the job description or view the attachment. Pay is commensurate with experience.

Essential Duties And Responsibilities

• Responsible for all phases of the employee and volunteer uniforms for the Highlands Ranch Mansion, Highlands Ranch Metro District Board Members, and Highlands Ranch Metro District employees including facilitating the bid process, identifying, and selecting uniform pieces, embroidery, and screen-printing requirements. Coordinates employee order selection process, including managing and tracking section and employee-specific budgets. Distributes employee uniforms and receives and manages the inventory of returned items upon separation. Manages inventory and distribution of recycled uniform pieces.
• Responsible for taking the minutes at Ranger and Safety Committee meetings.
• Provides administrative support to staff for correspondence, reports, and presentation materials.
• Track retail uniform purchases made outside the semi-annual uniform ordering cycle.
• Order, distribute, and track uniforms used for the PROS seasonal workforce.
• Prepares monthly uniform budget reports to PROS supervisors.
• Order, distribute, and maintain stock of safety vests, hoodies, jackets, safari sun hats, heated gloves, and socks charged to the safety budget for field employee use.
• Responsible for the preparation of monthly water usage reports for the Parkways and Park Maintenance departments.
• Maintain and update the Front Desk Information tool to ensure efficient access to clear instructions supporting all administrative procedures.
• Responsible for processing all purchase requisitions, per Finance instructions, for the PROS Department and providing GL account information to managers and supervisors when requested.
• Responsible for lost and found items turned into the PROS office and donation of items that have been left after 30 days.
• Research location information and process Colorado 811 locate requests for residential requests.
• Process monthly UNCC payments for the Colorado 811 program.
• Assist the Office Manager and PROS Director with special projects, as assigned.
• Assist departments with purchases through the Metro District Amazon account as needed.
• Assists Recreation Services by providing recreation program information over the phone or in person.
• Serves as a backup for the receptionist when necessary. This includes answering incoming calls and greeting walk-in customers, consultants, and guests.
• Attending training sessions related to administrative responsibilities.
• Provide technical support such as creating fillable .pdf forms, documents, spreadsheets, and workbooks for sections as needed.
• Process all vehicle Access Permit applications for events held at parks and shelters.
• Maintain a clean environment throughout PROS Service Center employee workspaces, such as providing daily cleaning of the coffee bar, kitchen, and copy area as needed.
• Ability to create work orders through Asset Essentials asset management software appropriate for the position.
• Completes assigned work orders or submits work order requests on behalf of residents.
• May be asked to provide back-up administrative tasks on behalf of the Office Manager.
  
  

SUPERVISION RECEIVED

Works under the general supervision of the Department’s Office Manager.

SUPERVISION EXERCISED

None generally. May provide direction to temporary staff or volunteers on specific projects or tasks as assigned.

PERIPHERAL DUTIES

Represent Admin Section on employee committees as assigned, contributing skills, and supporting administrative committee needs such as taking minutes. Attend other section meetings as assigned, providing administrative support such as completing minutes for the weekly/bi-weekly Ranger meetings.

Desired Minimum Qualifications

Education and Experience:

• Graduation from a high school or GED equivalent with specialized course work in general office practices, and
• Two to four years of related office and computer experience, or
• Any equivalent combination of education and training with additional work experience substituting for required education.
  
  

Necessary Knowledge, Skills, And Abilities

• Excellent customer service skills (internal and external)
• Ability to take full responsibility for complex projects and drive them to completion
• Attention to detail in handling particulars of each project.
• Microsoft programs: Outlook, Word, Excel, and PowerPoint, and working knowledge of Adobe Acrobat.
• Working knowledge of the principles and practices of administrative support; working knowledge of purchasing, receiving, and inventory procedures.
• Skill in operation maintenance and support of listed equipment: computers, printers, network devices, and communications equipment.
• Accurately record and maintain documentation.
• Ability to establish and maintain effective working relationships with employees, supervisors, other departments, officials, and the public.
• Communicate effectively verbally and in writing using proper terminology, grammar, and spelling.
  
  

Special Requirements

Current CPR / First Aid / AED training certification or acquire within one year.

TOOLS AND EQUIPMENT USED

Personal computer, Microsoft Windows 10 Pro, Adobe Acrobat 2020, Microsoft programs: Outlook, Word, Excel, and PowerPoint, web and database software, multi-line phone, multi-function printer/copier/scanner and other general office or kitchen equipment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee must be able to bend and crawl under desks to make connections and assemble or disassemble computer equipment. Frequently required to sit and talk or hear, use hands to finger, handle, feel, or operate objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to walk and/or drive a vehicle.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

The noise level in the work environment is usually quiet.

WORK SCHEDULE

Generally, works between 8:00 a.m. and 5:00 p.m., Monday through Friday. Covers the front desk during lunches and breaks as the primary back-up to the Receptionist. The work schedule will vary depending on weather conditions, projects, events, programs, meetings, and staffing levels, and may include evening and weekend hours. Regular and predictable attendance is an essential function of the job.

SELECTION GUIDELINES

Formal application, rating of education and experience, panel interview and reference check, job-related tests may be required.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Pre-employment screening includes background check, motor vehicle record, and illegal substances screening.

About Us

The Highlands Ranch Metro District, as the local government in our community, is committed to providing the following high-quality municipal services while managing resources wisely for Highlands Ranch such as; construction of major roads, installation and maintenance of landscaping and fences adjacent to major roads, installation of traffic signals and street lights on major roads, construction and maintenance of parks and trails, youth and adult outdoor recreation and sports programs, management and maintenance of extensive natural open space areas and so much more.

We prioritize your well-being and recognize the importance of a work/life balance by offering outstanding benefits:

Health & Retirement!

• 100% paid employee-only medical insurance premiums
• 100% paid employee-only dental & vision insurance premiums
• 100% paid life and accidental death & dismemberment insurance premiums
• 100% contribution match for the pension plan
• Up to 6% contribution match for the optional retirement plan
• Flexible Spending Account (FSA) options for additional medical expenses
  
  

Work/life Balance!

• Earn 2 weeks’ vacation accrual per year (3 weeks after 5 years)
• On date of hire receive 80 hours of sick leave (and each year on work anniversary)
• 9 full paid holidays and 2 half holidays in 2024
• 200 hours of medical leave
  
  

Wellness & Improvement!

• Employee Assistance Program (EAP) for confidential support, guidance, and resources for employees and their families
• Up to $2,000 a year for education reimbursement
• Highlands Ranch Community Association recreation center pass for a discounted fee
  
  

Saving & Planning!

• Optional 457 deferred compensation plan to help employees plan for their retirement.
• Group discounts for employees on everything from legal assistance to cell phone bills.
  
  

Applications will be accepted for two weeks or until the position is filled.

Submit applications at highlandsranch.org/apply or if viewing this posting from our career center, click "Apply" below.