Business Analyst Intern

Berkley Small Business Solutions (BSB) offer commercial insurance products for standard and preferred non-fleet transportation and small businesses. We utilize a modern technology platform that leverages data and analytics to deliver a superior customer experience.

W. R. Berkley Corporation, founded in 1967, is one of the nation’s premier commercial lines property casualty insurance providers. Each of the operating units in the Berkley group participates in a niche market requiring specialized knowledge about a territory or product. Our competitive advantage lies in our long-term strategy of decentralized operations, allowing each of our units to identify and respond quickly and effectively.

The Business Analyst intern will serve as a bridge between business and technology teams, assisting in the design, development, and programming of system applications and reports, while providing technical and business support as needed.

• Collaborate with Teams: Work closely with business and technology teams to manage priorities and expectations for issues and deliverables.
• Learn Industry Practices: Gain knowledge about Property & Casualty insurance products, markets, and underwriting processes.
• Process Improvement: Propose enhancements to processes for requirements gathering, design specifications, and software development.
• Develop Requirements: Assist in creating business requirements, specifications, and user stories for complex applications and reports.
• Facilitate Discussions: Lead discussions on requirements and design to ensure alignment across teams.
• Analyze and Solve Problems: Examine business issues to provide system solutions and recommend process improvements.
• System Development: Collaborate with technology teams to develop, maintain, and enhance business systems and solutions.
• Participate in Meetings: Actively engage in project meetings, potentially within frameworks like SAFe (Scaled Agile Framework).
• Documentation: Create and maintain documentation for systems and programs.
• Configure Systems: Set up and maintain application configurations and system tables; input coding into system tables as required.
• Reporting: Generate reports and assist business partners in developing reports from application databases.
• Automate Tasks: Write code and utilize tools, including AI models, to automate tasks.
• Quality Assurance: Provide QA services to ensure systems, reports, and programs function as intended; assist with unit and end-to-end functional testing.
• Training and Support: Deliver end-user training and product presentations; offer second-tier application support by coordinating with technology and business teams.
• Troubleshooting: Identify and resolve system and report issues affecting business operations; escalate issues through the change control process.
• Proactive Engagement: Proactively seek guidance and assistance as a self-starter.

May perform other functions as assigned

• Practical understanding and hands-on experience in data modeling and analysis.
• Ability to quickly learn new processes and concepts.
• Strong problem-solving, critical thinking, and analytical skills.
• Excellent interpersonal and communication skills, both verbal and written.
• Highly self-motivated with a strong sense of ownership, urgency, and drive.
• Ability to work effectively in partnership with others.
• Great attention to detail and a commitment to delivering high-quality work.
• Experience with Agile methodology and Software Development Life Cycle is preferred.

Education:

• Pursuing a Bachelor's Degree in business administration, finance, information systems, engineering, or a related field.