Payroll Specialist

We recruit the best talent and invest in their ongoing development, through training and mentoring. We provide opportunities to work across our national network. dnata catering U.S. is looking for a Payroll Specialist to join our Corporate team located in White Plains, NY

POSITION SUMMARY This position will be responsible for managing payroll operations across multiple states, including New York, New Jersey, Tennessee, Texas, Massachusetts, and California. The Payroll Specialist will have one direct report and will play a vital role in ensuring compliance with ERISA, DOL, and IRS requirements.

dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.

• Review plan documents, Summary Plan Descriptions (SPDs), and employee communications to ensure compliance with applicable regulations.
• Administer payroll from start to finish, demonstrating comprehensive end-to-end payroll experience.
• Maintain a solid understanding of payroll taxes at federal, state, local, and provincial levels.
• Utilize ADP Workforce Now for efficient payroll management.
• Provide exceptional service and support to employees, People Operations, and Finance teams.
• Assist employees with inquiries related to wages, taxes, and deductions on their pay statements.
• Prepare and maintain employee records for payroll processing in ADP systems.
• Analyze payroll data by generating reports for management review.
• Resolve payroll discrepancies and errors swiftly.
• Manage payroll deductions and wage garnishments effectively.
• Coordinate with People Operations to ensure accurate employee data management.
• Collaborate with People Ops and Accounting to ensure all tax information is properly set up in the payroll system.
• Support employees with timecard inquiries and issues.
• Work alongside the Benefits Coordinator to assist the People Operations team with enrollment and other benefits activities.
• Facilitate the internal and external audit process by providing necessary support and information.
• Deliver weekly payroll reporting to Finance and senior management, assisting with month-end and year-end closing reports.
• Generate reports for weekly, quarterly, and annual reviews.
• Collaborate with external auditors during the annual 401(k) plan audit.
• Administer payroll records and ensure the accuracy of timesheet reviews.
• Participate in special projects and initiatives as needed.
  
  
  

NONESSENTIAL FUNCTIONS

• Other duties as assigned.
  
  
  

This salary range and is influenced by the level of experience. When calculating the base pay, we take into account various factors such as location, qualifications, training, and experience as part of the overall compensation package. $66,000.00 - $80,000.00

EDUCATION Bachelor’s degree in Accounting, Finance or a related field, with 5+ years of payroll experience in a large company, or an equivalent combination of education and experience preferred.

• Proficiency in ADP Workforce Now is required
• Schedule flexibility is essential; must be available to work nights, weekends, and holidays as needed.
• Thorough knowledge of federal, state, and local payroll regulations.
• Advanced computer skills, particularly in Microsoft Excel (including v-lookups, pivot tables, and Power BI).
• Strong understanding of transaction flows within an integrated and automated payroll accounting system.
• Ability to maintain confidentiality and exercise discretion.
• Excellent problem-solving and judgment skills, with a high level of attention to detail and accuracy.
• Strong organizational skills with the capacity to work effectively under pressure.
• Ability to manage and prioritize multiple tasks while meeting deadlines.
• Capability to work independently.
  
  
  

Intellectual/Social demands

While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. This position also requires constant attendance and punctuality - Is consistently at work and on time. Follows instructions, responds to management direction; Takes responsibility for own actions; Completes tasks on time or notifies appropriate person with an alternate plan. Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Physical demands

While performing the duties of this job, the employee is regularly required to stand, walk; reach with hands and arms and stoop, kneel, or crouch. The employee must regularly lift and /or move up to 30 pounds. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Use equipment and materials properly.

Work environment

The essential functions of this position are performed indoors. The noise level in the work environment can range from minimal to loud.

dnata’s Competencies Required to be Successful in the Job

There are two aspects to working as effectively as we can our people and our results. Our eight competencies are designed to help you focus on these aspects

Delivering

Does what they say they will. And they balance the needs of our customers' needs with our business's needs.

Drive

Always gets the job done. And still put the needs of our business first.

Open to opportunity

Adapts when plans change. Is open to new ideas. Makes suggestions that will help shape our culture.

Business thinking

Understand our business. Uses this understanding in their day-to-day work and plans for the future.

Collaborate

Look for solutions that work for themselves, their team, and the whole organization.

Engaging others

Acts in a way that gets others on board – and when things don’t go to plan, they deal with conflict in the right way.

Provide direction

Share plans with others. Tracks how each project is progressing. Gives constructive feedback during, and after, each project.

Developing talent

Self-aware. Always learning. Always developing. And always helping others to develop, too.

Demonstrated Values to be Successful in the Position

Employees at dnata are expected to live our Values of Safety and Security, performance-driven, Service Excellence, Delighting Customers, Imagination, and respect. To demonstrate these Values, we expect to observe the following from everyone

• We put safety and security first in all our actions.
• We will set challenging goals and meet them.
• We deliver to a consistently high quality.
• We take ownership and responsibility of a situation until it is resolved.
• We are not afraid of failure and learn through our mistakes.
• We respect each other regardless of background.
  
  
  

We believe that diversity and inclusion are fundamental to creating a strong workplace and community. At dnata, we’re proud that our workforce is as diverse as the customers we serve. And we’re committed to nurturing your talent with mentoring, volunteer, and professional development opportunities. We welcome everyone. Our employee resource groups are one of the many ways we champion diversity and inclusion at dnata