HOA Operations Manager (CA)

Description

Introduction:

Seabreeze Management Company is a full-service property management firm with a diverse management portfolio of over 90,000 residential and commercial properties. Based in Aliso Viejo, California, Seabreeze has offered an unrivaled client experience to commercial common-interest developments and homeowners’ associations for over 30 years. With offices throughout California and Nevada, Seabreeze has expanded its mission to be a trusted advisor and collaborative partner with developments to build thriving associations through superior service and integrity.

At Seabreeze, people are at the heart of what we do. Our philosophy, “Passion when combined with commitment, makes anyone unstoppable” is carried out by enthusiastic and customer-centric teams who serve the communities where we work and live.

Summary

To fulfill the obligations of the management contract in conjunction with the goals and objectives of the Board of Directors. Under the direct supervision of the General Manager, has significant contact with Board of Directors, committees, residents, guests, contractors, vendors, outside groups and associations, employees, and city staff.

Essential Duties And Responsibilities

• Assist the General Manager in implementing Board policy and directives within the scope of the management contract.
• Assist the General Manager in the supervision of designated on-site personnel, as well as oversee contractors providing service to the community.
• Assist the General Manager with hiring, separations, and work performance evaluations of designated on-site staff. Establish work standards and evaluate personnel performance. Establish goals with staff within the related areas of responsibility; monitor and motivate personnel to accomplish goals.
• Assist General Manager to prepare Association Board Agendas and attend meetings on a monthly basis. Maintain annual calendar with all meeting dates and important association events. Attend Board Meetings, take and transcribe minutes from meetings.
• Maintain Association files, Minute Books and Committee Minute books and agenda notebooks. Distribute committee/delegate information.
• Assist the General Manager in analyzing financial reports, coordinating input of professional advisors, implementing recommended procedures, establishing priorities, providing advice to the Board concerning major expenditures, supervising expenditures to conform to budget guidelines, establishing budget controls, and preparing budget recommendations for Board action and approval.
• Assist General Manager with Annual Board of Directors Elections
• Assist General Manager to assemble and mail annual audits and budgets to all residents.
• Prepare and supervise the keeping of a variety of records and reports. Research problems and prepare written recommendations.
• Assist the General Manager in preparing schedules and establishing priorities for routine and special work projects.
• Assist the General Manager in administering the various functions of the community within the projected and approved operating budget, and in conjunction with the General Manager, advise the Board of Directors of significant operational problems or deviations from the management plan.
• Assist the General Manager by acting as a liaison with residents in the execution of the established policies, and the conveyance of resident grievances.
• Assist the General Manager in fulfilling responsibilities to direct the overall operation of Huntington Landmark in its totality.
• Assist the General Manager by periodically surveying the facilities to insure that the properties are kept in a neat, attractive, and well-maintained condition.
• As directed by the General Manager, oversee the implementation of Association policies regarding the use of the facilities.
• Make recommendations to the General Manager for improvements or additions to the existing facilities.
• The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work of different assignment positions.
  
  

Non-essential Responsibilities

• Assist with other jobs and other duties as necessary.
  
  

Requirements

QUALIFICATIONS:

• Minimum three years experience with increasing responsibility in community association management. Previous experience in maintenance supervision, recreation management, project development or real estate related fields helpful.
• Graduation from an accredited four-year college or University with major course work in a field related to property management or equivalent experience.
• CMCA/CCAM designation desirable. Couse work toward PCAM desirable.
• Minimum of three years experience in a management position.
• Knowledge of budget and finance.
• Must be able to interpret, understand and follow Homeowner Association CC&Rs, bylaws and contracts.
• Ability to apply principles, practices, and objectives of recreation, administration and management.
• Knowledge of building and grounds maintenance requirements
• Knowledge of community association development.
• Knowledge of personnel development and administration.
• Proficient in the use of Microsoft Office software (specifically Word, Excel, Power Point) and project management/planning software.
• Ability to communicate effectively with others in verbally and in writing.
  
  

Use Of The Following Computer Applications

Outlook

MS Work

Excel

Internet

Minimum Education

High School Diploma or equivalent required. Bachelor’s degree preferred.

Availability

Regular business hours and must be available for Board meetings after regular business hours, as necessary.

Work Environment

The work environment is a typical office building. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Seabreeze is proud to be an Equal Opportunity Employer that celebrates the diversity of our team. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected status. For individuals with disabilities who would like to request an accommodation such as an ASL interpreter, please contact Vy Nguyen at (949) 334-8166.