Asst Mgr, Labor Resource Ops

ECU Health

About ECU Health Medical Center

ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people.

Position Summary

Assistant Manager of Labor Resource Operations will be responsible for assisting the manager in planning and developing the Observer Program for ECU health. Th AM will assist the manager in day-to-day operations of the Observer Program for ECU Health. This may require travel to all hospitals in the ECU health system. Will function as a liaison between unit managers and the Observer Program.

Responsibilities

• Leads interviews and selection of new nonclinical staff.
• Oversees scheduling, education, productivity management and time approvals on scheduling system.
• Oversees payroll of the Observer Program.
• Oversees staff development and education for non-clinical staff.
• Conducts performance appraisals on non-clinical staff in chain of command.
• Takes call as needed on a rotational basis for the Observer Program including Video Monitoring.
• Ensures that competencies of staff are current.
• Assists in facilitating staff meetings.
• Coordinate, plan, organizes and performs data analysis for ECU health system Observer Program to include data collection and graphing of data.
• Analyzes data collected from staff to verify for completeness and accuracy.
• Develops methods to publicize impact of the Observer Program within the Health System and community.
• Maintains knowledge of staffing for ECU Health to facilitate meeting the Observer needs of inpatient units.
• Participates in chart and database reviews for quality improvement.
• Performs special projects as requested.
• Serves as a staff resource to answer questions about the Observer Program, Observer staffing and data collection related to the Observer Program.
• Serves as a communication agent between unit leadership, Observers and the staffing office.
• Trouble shoots and resolves problems with expertise.
  
  

Minimum Requirements

• Associate degree or higher
• 5 years or more experience in Health informatics and Technology
• Must have working knowledge and experience with PC-based applications, i.e. Word, Excel, PowerPoint, Outlook, Share Point, Power Bi and staffing systems
  
  

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.