Technician III: Hardware Repairs

This role will be responsible for the execution of diagnostics and repairs in alignment with manufacturer expectation of quality and efficiency. You will focus on meeting repair goals within the first 90-days of employment.

Essential Duties

• Review and diagnose customer devices, analyzing the performance to determine details of equipment problems
• Earn and keep current on certifications for device manufacturers as needed, staying current with technology, procedures and training
• Ability to consistently produce 35+ quality hardware repairs per work week and during periods of high volume
• Ability to lift 50+ lbs on a consistent basis
  
  
  

Qualifications

• 2+ Years of experience performing laptop, desktop, tablet, and/or iPhone repairs
• A minimum of one of the following certifications: Comp TIA A+ (nice to have), ACMT, ACiT, Lenovo, HP, Dell, Toshiba
• Committed to staying current on technology, procedures and training for manufacturers
• Comfortable with written and verbal communication
• Reliable and maintains regular and punctual attendance
• Knowledge of Microsoft Excel, Word, or the Google Suite
  
  
  

ComputerCare is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

This is a full-time, onsite position.

Total compensation package may include:

Medical, Dental, Vision options, 401K Employer Matching, Company Paid Life Insurance, HSA, FSA , Employee Assistance Program (EAP), Adoption Assistance, Commuter Benefits, Coursera - Professional Certifications, Vacation Time & Sick Time Accrual, Time off for Community Volunteerism