Smart Technology Service Technician
ProSource
Date: 2 weeks ago
City: Kalamazoo, MI
Contract type: Full time
Benefits:
Works with other installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
- 401(k)
- Company car
- Health insurance
- Training & development
Works with other installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.
- Requires excellent communication skills
- Self-motivated, task-driven, and able to apply “best practices” theory
- Strong problem-solving skills
- Ability to use hand and power tools
- Complete one-room audio/video installs and setup
- Advanced electronic system troubleshooting
- Basic networking/data system installation and setup
- Basic programming of single-room, advanced systems
- Basic understanding of multi-room systems and setup
- Basic understanding of security system programming and design
- CEDIA ESTII or better certification (or obtain within 6 months of hire)
- Completion of Alarm.com Academy (or obtain within 6 months of hire)
- Completion of ProSource University within the first year of employment
- Strong verbal and written communication skills
- Highly detailed, organized, and multitask driven
- Proficient in all Assistant level qualifications
- Competent skills with desktop and mobile computing
- Clean driving record and background check
- Minimum of 1-year field service / repair experience
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
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