Spanish Bilingual Customer Service for Healthcare Card Support - US - $17/hr - Start 12/20!

Job Overview

Join Omni, a prominent player in the customer service sector, as a Spanish Bilingual Customer Service Representative specializing in Healthcare Card Support. In this role, independent contractors will engage with clients from Fortune 500 companies, offering exceptional service through various communication channels including inbound calls, chats, and emails.

Key Responsibilities

• Deliver outstanding customer service via phone, chat, and email, ensuring client satisfaction.
• Maintain professionalism and a positive attitude while addressing customer inquiries.
• Adapt to varying client requirements and performance indicators.
  
  

Required Skills

• Excellent verbal and written communication skills in both English and Spanish.
• Strong problem-solving capabilities and the ability to multitask across different communication platforms.
• Demonstrated ability to work autonomously and manage time effectively.
• Customer service oriented with a passion for helping others.
  
  

Qualifications

• Previous experience in customer service is preferred, though not mandatory.
• A high school diploma or equivalent is required.
• Proficiency in handling multiple forms of communication (phone, chat, email).
  
  

Career Growth Opportunities

Working at Omni provides a platform for developing valuable customer service skills, with prospects for advancing into roles that require exceptional communication and problem-solving abilities. Engage with high-profile clients to enhance your professional portfolio.

Company Culture And Values

Omni prides itself on a supportive and flexible working environment that recognizes the importance of work-life balance. Independent contractors can curate their schedules while delivering quality service tailored to client needs.

Compensation And Benefits

• Competitive hourly rate of $17, determined by call status when assisting customers.
• Additional performance-based incentives are available, enhancing earning potential.
• Flexible work schedule options primarily focused on weekdays and daytime hours, allowing for a customizable work-life balance.
  
  

Employment Type: Contractor