Manager, Social Media

At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you’ll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.

This role can be done from home

Building the world’s leading sound experience starts with the experience we provide for our people. That’s why we’ve been distributed from the start: initially between offices in Boston & Santa Barbara, and now with additional offices in Seattle, San Francisco & Paris. This role can be done remotely from home within the US.

The Global Social Media Manager role contributes to building and implements the organic social strategy to create memorable content, drive audience engagement, and bring the Sonos brand to life on social channels. You will be directly responsible for the brand’s presence on Instagram, TikTok, Facebook, LinkedIn and X. The ideal candidate is tapped into social trends and deeply understands the power of storytelling to reach and inspire customers and new audiences alike.

What You’ll Do

• Participate in the development of a holistic social media strategy that aligns with the company’s marketing and business objectives
• Develop an impactful editorial calendar that incorporates consumer understanding, seasonality, maximized organic media, community engagement, and brand health metrics
• Partner closely with internal creative team and external partners to foster a collaboration that delivers high quality, impactful creative work
• Collaborate across functions and markets, to develop highly effective, creatively excellent social media marketing campaigns
• Oversee Sonos community management efforts, partnering with Sonos Customer Service and Community teams to celebrate and encourage positive community outcomes and offer helpful service to customers who are experiencing issues or require deeper technical support
• Lead social listening and analytics to measure the success of campaigns and use data and insights to identify areas for improvement
• Manage and track social media budgets and ensure effective budget use, and partner with the Director, Global Owned Media to ensure timely and accurate budget forecasting, deliver agency SOWs and contracts with partners
  
  
  

What You’ll Need

Basic Qualifications:

• 8+ years of relevant work experience in Social Media
• 2+ years of managerial experience (teams and agency partners)
  
  
  

Preferred Qualifications:

• Experience partnering with PR and Paid Media teams to build dynamic plans that support overall marketing campaigns
• Demonstrated strategic thinking skills and an ability to turn a brand strategy into a narrative that is relevant to consumers
• Comfort in ambiguity and a willingness to to be entrepreneurial in your thinking - big picture and attention to detail
• Outstanding communication skills -- in person and in writing, your knowledge, expertise, creativity & agility inspire the confidence & followership of diverse audiences, including senior leadership
  
  
  

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. If you don’t have 100% of the skills listed, we strongly encourage you to apply if interested.

Visa Sponsorship: Sonos is unable to sponsor or take over sponsorship of an employment visa for this role at this time. We ask that applicants be authorized to work for any US employer, both now and in the future.

At Sonos we consider a wide range of factors when determining compensation, which may lead individual compensation to vary depending on job related qualifications, skills, and experience. All full time employees are eligible for merit increases, discretionary bonuses, and equity. Our job postings may span more than one career level and the base pay range may be modified in the future based on changing market conditions. The starting base pay for this role for all US candidates is between:

$125,000 and $139,100

Please note that compensation details listed in US job postings reflect the base salary only, and do not include bonus, equity, or benefits.

We also offer a comprehensive benefits program with choice and flexibility in mind to help support the health, wealth, and overall well-being of our employees. Regular full time employees in the US are eligible for benefits on day one, including:

• Medical, Dental, and Vision Insurance
• A 401(k) plan with company matching and immediate vesting
• An Open Time Off policy (OTO) so you have maximum opportunity to disconnect and recharge, with no tenure-based vacation accruals required
• 80 hours of sick time upon hire, refreshed annually
• Up to 12 paid holidays per calendar year
• 12 weeks of paid Bonding Leave following the birth or adoption of a new child, plus up to an additional 12 weeks of Medical Leave for birthing parents under our Short Term Disability policy
• Company-paid Disability, Life, and AD&D Insurance
• Voluntary benefits, including Voluntary Life, AD&D, Accident, and Pet Insurance
• Mental health benefits to support your holistic well-being
• A generous employee discount program & Sonos Radio HD - on us!
  
  
  

For a holistic overview of our benefits, please visit sonosbenefits.com.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Your profile will be reviewed and you'll hear from us once we have an update. At Sonos we take the time to hire right and appreciate your patience.

Notice to U.S. Job Applicants: Sonos is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Follow the links to review the EEO is the Law poster and its supplement. Sonos is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.