Warranty Recovery Specialist

The Warranty Recovery Specialist is responsible for the pursuit of fair and equitable cost recovery from our supplier partners. The selected individual will have experience in managing cross-functionally and possess a broad knowledge of the automotive engineering, manufacturing and quality landscape. The candidate must be high-energy, hands-on individual with strength of convictions — a self-confident leader who, in part due to his/her personal presence, style and demeanor, effectively sells ideas and solutions to others. Moreover, this person must have unquestioned integrity.  

 

Specific responsibilities of the role include but are not limited to: 

• Develop and present conclusive assessments of problem responsibilities
• Gather complete and timely internal supporting documentation including root cause and supporting corrective actions
• Interface with various internal departments to develop cases and present to suppliers gaining concurrence of responsible costs
• Negotiate with suppliers to overcome resistance and gain appropriate recovery of costs
• Plan, prioritize, set goals, and manage multiple projects in a technical and business environment using a wide scope of warranty, financial, purchasing, and vehicles systems.
• Strong communication skills to support meetings at all levels of the company, including senior leadership. Establish partnerships both internally and externally and to influence without direct authority.
• Commitment and dedication in delivering a premier product to the consumer.
• Contribute or drive team success by clarifying expectation and minimizing political hurdles.
• Demonstrate unwavering commitment to delivering results and champion achievements.
• Exhibit a willingness to do things differently and consistently translate ideas into actions that deliver results. Strong interpersonal skills with ability to work in a team environment. 
  
  

Basic Qualifications

• Bachelor’s degree in technical discipline
• Minimum of 5 years of experience in the automotive industry and/or manufacturing
• Strong communication and presentation skills to support meetings at all levels
• High-energy, hands-on individual with strength of conviction who can effectively sell ideas and solutions to others
• Undisputed integrity
• Microsoft Office suite proficiency 
  
  

Preferred Qualifications: 

• Master’s degree
• Warranty / Quality experience 
• Data analysis experience
• Finance/accounting experience
• Ability to drive team success by clarifying expectations and minimizing political hurdles 
• Self-motivated with strong interpersonal skills to establish partnerships both internally and externally to influence without direct authority