Service Advisor

We're Hiring a Service Advisor to advise customers on the available parts and service options when their equipment need repairs or preventative maintenance.

Location: Victoria

Hourly plus commission

Specific Duties

· Meet, greet, and interact with customers to determine their needs.

· Consult with mechanics about necessary repairs or PM’s.

· Schedule repairs or PM’s with mechanics.

· Call customers to inform them of changes in service or to let them know their equipment is ready for pick-up.

· Advise customers about warranty protections.

· Pull and pack necessary parts for repair or PM’s.

· Order necessary parts from manufacture.

· Invoice labor time and parts used in all repairs.

· Answer phone calls, providing assistance in scheduling repairs, obtaining estimates and other information as requested.