Partnerships Director

Department: Sales

Location: Remote

Description

Why Work Here?
At Arkatechture, we have a simple shared mission: to build a sustainable organization built upon three pillars: Do something meaningful, With a great team, Earning what you deserve.

We started in 2012 with a passion for data, business, and getting things done. We are a team of data lovers and technical experts who use our skills to help businesses big and small harness, utilize, and optimize their data. We are a small company constantly evolving to keep up with changing landscapes in the data world.

We are proud of the community and culture that we've created at Arkatechture, and we have no intention of slowing down. We offer a competitive benefits package that includes:

• A flexible work-from-home policy


• Open-concept offices in Portland, ME with an easy-going dress code, and fresh pots and pops all day (that's coffee and popcorn!)


• Training & certificate reimbursement


• A competitive benefits package that includes medical, disability, life insurance and optional dental/vision


• 401K Retirement planning with company matching


• Generous paid time off and eleven paid holidays


• Employee recognition through milestone awards including annual PTO increases and a 4 day work-week at 3 years of service!

All employees share our core values: put the team first, practice humility, take pride in everything we do, stay curious, care for our community & environment, take work seriously; ourselves not so much.

Job Description
As our first Partnerships Director, you will be responsible for developing and managing our partner ecosystem to drive partner-generated revenue through strategic alliances, including tech, referral, and Value-Added Reseller (VAR) partnerships. You will build and optimize a partner program from the ground up, working closely with internal teams and external partners to deliver value, grow revenue, and expand our reach.

The ideal candidate is a process-driven, detail-oriented professional with proven experience in building and scaling a partnership program for a SaaS company. You bring an entrepreneurial spirit and a strong operational mindset, ensuring our partnerships are well-managed, impactful, and aligned with our revenue targets.

How to Apply
Please send a cover letter and resume with your application. You must submit both documents to be considered for the position.

Key Responsibilities

• Strategy & Program Development:
  
  
  
  • Design and implement a comprehensive partnership program, focusing on key revenue-driving partnerships (tech, referral, VAR).
  
  
  • Develop partner segmentation strategies, incentives, and support structures to attract, retain, and grow high-value partners.
  
  
  • Collaborate with cross-functional teams (Sales, Marketing, Product, and Customer Success) to align partner strategies with company goals.
  
  
  • Eventually recruit, hire, onboard and manage additional team members to support the adopted structure.
  
  
  
  
  
  


• Revenue Growth & Management:
  
  
  
  • Drive partner-related revenue growth, setting and managing revenue targets in partnership with the CRO with a keen focus on scalability.
  
  
  • Build operational processes and tracking systems to measure and report on partner program success, ensuring alignment with revenue goals.
  
  
  • Provide regular performance insights, KPIs, and metrics to executive leadership to showcase partnership impact.
  
  
  
  
  
  


• Partner Enablement & Relationship Management:
  
  
  
  • Onboard, train, and support partners to ensure alignment with our value proposition and success in achieving shared goals.
  
  
  • Act as the primary point of contact for key partners, developing trusted relationships and proactively resolving any issues or roadblocks.
  
  
  • Organize and participate in joint business planning sessions with partners to align on goals and tactics for success.
  
  
  
  
  
  


• Operational Excellence:
  
  
  
  • Ensure programmatic, repeatable processes are in place to drive operational efficiency across all partner types.
  
  
  • Build and manage documentation, contracts, and compliance processes to support partner-related activities.
  
  
  • Develop and implement best practices for partner communication, training, reporting, and incentives to foster a results-driven partner ecosystem.
  
  
  
  
  
  

Skills, Knowledge and Expertise

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  Requirements
  
  
  
  • 5+ years of experience in partnerships, channel sales, or business development, with at least 3 years in a SaaS company.
  
  
  • Proven track record of building and scaling partnership programs, preferably at a growth-stage or mid-sized SaaS company.
  
  
  • Experience with multiple partner types (tech, referral, VAR) and a deep understanding of how to tailor engagement strategies for each.
  
  
  • Strong strategic and operational skills with a focus on process optimization and execution.
  
  
  • Demonstrated success in setting and exceeding revenue targets within a partnership framework.
  
  
  • Exceptional relationship management and communication skills, with the ability to influence and motivate internal and external stakeholders.
  
  
  • A data-driven mindset with a high degree of proficiency in analytics and reporting tools (e.g., Salesforce, Tableau, or similar).
  
  
  • Bachelor's degree in business, marketing, or a related field (MBA or relevant advanced degree is a plus).
  
  
  
  
  
  


• 
  Preferred Experience
  
  
  
  • Direct experience working with Financial Service Institutions, including Community Banks, Credit Unions, and the partners and associations serving them
  
  
  • Experience with data warehouse and analytics solutions