Medical Appointment Coordinator/Runner

Health Services Specialist (FT) Human Services

POSITION SUMMARY: Responsible to coordinate, scheduling and attend medical appointments with persons served. Coordinate the relay of medical information to all assigned parties and maintain accurate documentation on each person served as required.

Essential Job Functions

• Assist in meeting the medical needs of the persons served and medication administration procedures.
• Transport and accompany persons served to medical appointments as assigned.
• Responsible for the planning and scheduling of routine persons served medical appointments, treatments, and needs.
• Assist in the coordination of emergency or unscheduled medical needs of persons served.
• Complete necessary information for planning, tracking, monitoring of persons served health needs as assigned and ensure accurate and timely relay of information to concerned parties.
• Be punctual and professional when attending persons served appointments and model good behavior for persons served when preparing for and during appointments.
  
  

Qualifications

• Certified Medical Assistant (CMA) with AA Degree in Human Services or a related field with one (1) year of related experience preferred. Minimum of a High School Diploma or GED. Exceptions must receive prior approval from the Executive Director.
• Must meet agency policy on transportation and background checks.
• Must complete agency Medication Manager Certification.
• Possess the ability to work on a daily basis utilizing standard home, recreational, and office equipment.
• Proven proficient ability to implement agency rules and procedures, use verbal, presentation, and written communication skills, human relation skills, teamworking skills, and organizational skills.
• The position will contain Medium physical work consisting of occasional 2-hand lifting from floor to waist of up to fifty (50) pounds and occasional 2-hand push/pull of up to forty (60) pounds of force. This position consists of frequent standing, walking, and reaching. The position requires frequent forward bending or crouching or stooping. The applicant will need to occasionally climb stairs without the use of railings and occasionally sit.
  
  

About Link Associates

Link Associates is a community based non-profit organization that provides services for more than 600 individuals with intellectual disabilities and their families since 1953. Services offered by more than 300 employees support a full integration into the greater Des Moines community. Every person served by Link Associates has the primary diagnosis of intellectual disability and frequently other intellectual and physical conditions as well. Although other organizations serve people with intellectual disabilities, Link Associates provides a full range of services. People with intellectual disabilities attend school, go to work, participate in leisure opportunities and shop along with the rest of the community. However, people with intellectual disabilities and their families face exceptional challenges in maintaining support,, especially when they become adults. Adults with intellectual disabilities are often overlooked as it is more difficult to appeal to public support when they physically change from children to adults. Link Associates recognizes the unique services needs by offering residential, day habilitation, community employment, transportation, case management, and leisure services. When combined, these services meet the full spectrum of life-long needs as well as the needs of their family.