Risk Management Manager

The Risk Manager oversees the development and management of risk management strategies for the City of Laredo. Responsibilities include supervising, assessing and mitigating risks, ensuring regulatory compliance, and optimizing the self-insured program. The role involves collaborating with departments to identify risks, evaluating insurance needs, analyzing claims data, and reporting on performance. Ideal candidates will have strong analytical skills, knowledge of municipal operations and experience in insurance and risk management.

ESSENTIAL DUTIES & RESPONSIBILITIES

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Conducts research and analyze the safety and loss control activities of the city and develop short- and long-range risk management plans to reduce cost.
• Evaluates staff input and act on or develop recommendations for responses to safety hazards.
• Communicates risk management information to City officials and others as needed.
• Plans, organizes, and controls city wide risk management functions and activities.
• Develop and monitor the risk management budget.
• Assigns job duties and monitor task completion.
• Develops and revises standard operating procedures and policies.
• Develops and evaluates plans, criteria, etc. for a variety of projects, programs, and plans.
• Monitors contracts and consultants and other third parties to ensure compliance with contractual obligations.
• Maintains liaison with departments on safety and insurance activities.
• Attends meetings representing Risk Management.
• Estimates funds needed for staffing, equipment, material and supplies for the Risk Management and Employee Health and Wellness divisions; directs the monitoring and approval of expenditures; and directs the preparation and implementation of budgetary adjustments as necessary.
• Advises administration on risk liabilities, prevention, and provides client outreach.
• Prepares, reviews, and monitors the monthly TML (Texas Municipal League) Workers' Compensation Retention Report; initiates the payment process on a monthly basis; prepares a comprehensive report for the TML Workers' Compensation audit; with the assistance of the Risk Management Consultant, prepares the yearly summary of the City's Workers' Compensation exposure by summarizing the total payroll of all City employees; ensures that the day-to-day activities are in compliance with all cost containment measures for the program.
• May investigate the scene of an accident or unsafe situation, and prepare recommendations for corrective actions based on findings; ensures the City corrects any potential liability exposures; monitors the receipt of liability claims filed against the City; meets with claimants and ensures the claim is forwarded to the City's liability insurance carrier for claims adjusting; provides recommendations to the City when claim should be paid directly by the City; monitors the processing of all insurance bills for payment on a quarterly basis.
• Ensures the overall reduction of the City's liability exposures; prepares an "exposure summary" report; prepares a very comprehensive summary of all of the City's liability exposures (i.e. all City vehicles and properties and their values), and all special events where the City could be at risk.
• Provides loss prevention efforts, identifies negative loss trends, recommends corrective actions, and follows-up on recommendations
• Serves as safety resource to departments
• Provides training to employees regarding all safety concerns; ensure that division has necessary promotional safety related PPE items readily available to provide to all City employees as needed.
• Monitors the collection of reimbursements for damages caused by another party; develops procedures to ensure that such incidents are known and accounted for; forwards unsuccessful collections to the City Attorney's Office; receives monies and forwards to the Finance department.
• Responsible for the safety and loss control committee; ensures they meet on a monthly basis and are able to accomplish their goals.
• Communicates with Department Directors on a monthly basis in reference to preventable and non-preventable incidents/accidents, and any safety environmental hazards or concerns.
• Ensures that the Safety & Loss Specialists conduct building and site spot checks on a weekly basis and that those findings and solutions are disseminated to the appropriate Department Director.
• Supervises, plans, schedules, and assigns work to subordinates; instructs and trains in correct methods and procedures; reviews and evaluates employee's performance.
• Assists in maintaining good communication between staff, visitors, and other business contacts.
• Must follow all rules of telephone courtesy in all telephone communications.
• Will be required to drive a City vehicle for City business use.
• Performs other related work as required.

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

• Knowledge if risk management, insurance and loss control techniques and practices.
• Knowledge and skills in supervisory and managerial techniques and principles.
• Knowledge of the principles and methods of administration, organization and supervision.
• Knowledge in customer service, public relations, computer information systems, communications, and organization databases.
• Knowledge in the application of basic accounting principles necessary to accomplish financial management tasks, such as: preparing budgets, monitoring program costs, and project cost estimating.

Skills and Abilities:

• Skill in gathering and analyzing complex information.
• Skill in oral and written communication.
• Ability to plan, direct and supervise the work of subordinates.
• Ability to plan, direct, administer, and monitor the City's General Liability and all other Liability Insurance Programs including auto, property, mobile equipment, law enforcement liability, errors & omissions, and several other policies.
• Ability to research, analyze and evaluate new service delivery methods, procedures, and techniques.
• Ability to provide administrative and professional leadership and direction to subordinate staff.
• Ability to prepare and present clear and concise administrative and financial reports.
• Ability to maintain effective working relationships with various department directors, division managers, supervisors, and payroll assistants.
• Ability to resolve problems regarding employee Workers' Compensation checks and/or unpaid bills; monitors checks to ensure employees are not overpaid.
• Ability to make independent decisions in accordance with established polices and procedures.
• Ability to maintain good planning and organizational skills.
• Ability to use calculator, computer hardware, various software programs and technologies, including word processing and spreadsheet programs.
• Ability to speak before public groups and make presentations.
• Ability to give directions to and gain compliance from assigned staff.
• Ability to maintain a valid Texas Driver License and a good driving record.
• Ability to maintain harmonious and effective working relationships with other employees and respond to general public complaints.
• Ability to project a positive and professional image of the City of Laredo.
• Ability to effectively communicate both orally and in writing in the English language and orally in the Spanish language.
• Ability to comply with all City of Laredo's policies and procedures.
• Ability to maintain good health and physical condition sufficient to permit the full performance of the duties of the position.

Required Education and Experience

• Bachelor's degree from an accredited* college or university in Business Administration, Risk Management, Human Resources, or related field
• At least five (5) years of experience in the Risk Management field, which includes supervising personnel

    *Council of Higher Education Accreditation (C.H.E.A.) 

Required Licenses or Certifications

• Associate in Risk Management (ARM) Professional Certification; must be attained within eighteen (18 months) of employment**
• Valid Texas Driver License. If applicant holds an out-of-state license, a State of Texas Driver License must be obtained within 6 months of employment.

Continued employment is contingent on successfully obtaining required certification(s) and/or license(s) within the specified period of time indicated above from time of hire**

As part of the minimum requirements for all positions with the City of Laredo, a thorough background check and certified school transcripts will be required from all applicants who are offered employment.

Effective February 24, 1997, all selected applicants are required to undergo a drug and alcohol test prior to employment.

Effective January 7, 2008, all persons in safety-sensitive functions/positions, as per City of Laredo Drug and Alcohol Policy definition, shall be subject to random drug and alcohol testing.

City of Laredo is an Equal Opportunity/Affirmative Action/Pro Disabled and Veteran Employer. We welcome differences in the form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, or gender identity. All applicants who share this goal are encouraged to apply. Must be able to function in a principle-based organization that has a culture built on character and core values.