Remote Live Chat Specialists
ChemStation
Date: 2 weeks ago
City: Remote, Remote
Salary:
$31,200
-
$71,450
per year
Contract type: Full time
Remote
We are seeking Remote Live Chat Specialists to join our dynamic Customer Support team. As a Remote Live Chat Specialist, you will be responsible for providing exceptional customer service through live chat interactions. This role requires strong communication skills, problem-solving abilities, and a passion for helping customers.
Responsibilities
Responsibilities
- Respond to customer inquiries and provide support through live chat
- Resolve customer issues in a timely and professional manner
- Assist customers with product information, troubleshooting, and account inquiries
- Escalate complex issues to the appropriate team members
- Maintain accurate records of customer interactions
- Excellent written and verbal communication skills
- Strong problem-solving abilities
- Ability to multitask and prioritize in a fast-paced environment
- Previous customer service experience is a plus
- Proficiency in typing and navigating computer systems
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