Business Analyst

Welldoc, a digital health leader revolutionizing cardiometabolic care, is integrating personalized, real-time and actionable insights into the daily lives of individuals living with cardiometabolic conditions, enabling improved health and outcomes. Welldoc’s comprehensive digital health platform provides AI-powered digital coaching across pre-diabetes, diabetes, hypertension, heart failure and weight and obesity management, with integrated mental wellbeing and sleep support. Welldoc’s flagship product, BlueStar, is an FDA-cleared digital health solution that guides individuals through the complicated journey of living with diabetes by enabling them to self-manage their care while enhancing connections to their healthcare team. These capabilities are now integrated into the Welldoc platform, providing comprehensive and flexible support across conditions. Welldoc partners with health plans, health systems and employers with the goal of extending care, improving health and reducing costs. The company has achieved 11 510(k) clearances for diabetes functionality within its digital health platform, and an IP portfolio of 40+ patents for its advanced AI and first-in-class tech. With over 75 clinical publications, Welldoc has also built an extensive library of clinical research, including many publications focused on the value of combining CGM with AI-powered digital health solutions. Welldoc is a thought leader in the evolving world of AI powered digital health and has been showcased in prestigious conferences and publications, including South by Southwest, Wall Street Journal and the Economist. Welldoc has been named the “Best Overall Digital Health Company” by MedTech Breakthrough. The company recently received the 2024 Innovation Award and was a finalist for the AI Excellence Award from Business Intelligence Group.

For more information, visit https://welldoc.com/. Follow us on LinkedIn and Twitter.

At Welldoc, we are focused on transforming healthcare by creating an environment that fosters collaboration, learning, and innovation. We value the personalities and experiences of every one of our team members, giving everyone the opportunity to thrive as we make our mission a reality. Welldoc has been certified as a Great Place to Work for the last 3 years. If you are inspired by innovation and the power of cutting-edge science to help individuals live healthier lives, we would love to hear from you!

*Welldoc Diabetes and Welldoc Diabetes Rx is an FDA-cleared medical device, intended for use by healthcare providers and their adult patients with type 1 or type 2 diabetes. For full labeling information, visit www.welldoc.com. The other Welldoc App products are non-FDA-cleared and intended to promote general wellness and education/self-management of various chronic disease states.

Job Purpose

As a Business Analyst, you will need to be able to work closely with both internal and external customers to help WellDoc fulfill its mission of designing and delivering best in class mobile and digital health products.

WellDoc is a fast-paced environment working in the rapidly evolving digital health environment. Part of your job will be reacting to our market research and help to iterate the product accordingly.

Responsibilities

• Partner with subject matter experts to elicit, evaluate and document business and clinical requirements
• Responsible for the research, analysis, documentation and validation of functional requirements
• Lead formalized joint application development (JAD) sessions with key stakeholders
• Collaborate with UI/UX team to define the user experience and create wireframes and prototypes for mobile and web applications.
• Participate in Agile development activities to ensure quality, clarity, and transparency throughout delivery
• Contribute to iteration planning meetings to determine release and sprint capacity, estimation, and velocity
• Write epics and user stories to detail software design for onshore and offshore development teams, using multiple tools and artifacts as needed
• Create wireframes, prototypes, and diagrams to visually illustrate user needs
• Lead user acceptance testing activities

Required Skills & Experience

• at least 3 years of analyst experience for a company with a health care focus.
• Healthcare domain knowledge a plus (note: health care not health insurance)
• Experience working with off shore teams.
• Understands the basics of software development lifecycle methodologies
• Proficiency in Microsoft Office Suite, Visio, Acrobat
• Requirement elicitation and analysis skills
• Experience in creating wireframes and prototypes
• Detail oriented and organized
• Excellent verbal and written communication skills
• Able to work independently and in a team environment
• Understands web and mobile software development tools and methodologies

WellDoc operates in ISO 13485 and MDSAP regulated and HITRUST compliant environments. Therefore, it is expected that all employees will have either prior experience working in those environments or, will be trained to understand the requirements needed to work and support those requirements and culture as they relate to individual roles and responsibilities.

Required Education

• BA, BS (preferably in healthcare information technology, information systems or engineering –related discipline)

Compensation & Benefits

WellDoc offers a competitive compensation package including generous PTO, medical insurance, dental plan, vision care, flexible spending account, and 401(k). The anticipated salary range for this position is between $75-120K/year.

Upon receipt of a conditional offer of employment, you may be required to complete and clear a multi-panel drug screening process. This screening is in connection with requirements set by certain of the Company’s customers, with which you may be working in this role, and will at all times be administered all applicable laws.