Director of Finance, Marketing & Sales

Salary Range: $85k - $115k

Position Summary

The Director of Finance (DOF), Marketing and Sales (M&S) Hyatt Vacation Ownership (HVO) is a proactive and trusted business leader who provides financial expertise and insights and leads the delivery of financial analyses and reports that enable M&S site leaders to make timely and informed business decisions, optimize business value, and manage financial risk. The DOF is responsible for leading and managing financial analysis and accounting operations in support of and in alignment with M&S site operations.

Supports Regional/Market Director of Finance in delivering financial and performance analyses that facilitate effective strategic and tactical decisions to drive profitable growth or decline strategies, business performance, and better manage business complexity. Fulfills core financial analysis roles, i.e., Planning and Analysis, Business Partner Relations, Commissions, and Talent Management, and is accountable for accounting functions, e.g., Cash Deposit, Payroll, Site Audits, and Internal Controls.

Develops, implements and supports the delivery of financial products and services to meet the needs of the organization. Ensures compliance with Generally Accepted Accounting Principles (GAAP), corporate policies and standards e.g., Sarbanes Oxley. Oversees day to day operations by providing leadership, guidance and support to the sites Finance & Accounting (F&A) team by directing, planning, managing and executing against deliverables in a timely fashion.

Expected Contributions

• Develops operating plans and workable business processes for own department in alignment with function strategy.
• Manages larger business processes and/or projects, setting priorities and measurable objectives, monitoring and reporting on the process, progress and results. Typically influences work of cross-functional or extended teams.
• Responds to, solves and makes decisions on business requests that have broader department impact and/or moderate risk. Presents alternative solutions to business issues by leveraging the broader organization.
• Works to enhance the organization’s capabilities through effective staffing and development of others by:
• anticipating staffing requirements by comparing business needs with strengths and weaknesses of existing staff.
• using appropriate HVO interviewing tools to hire the best managers available from inside or outside.
• setting and maintaining high standards for team and individual performance.
• providing timely coaching and feedback.
• making and rewarding distinctions in performance.

• Assists more senior associates in achieving business results by:
• acting in a consultative fashion to implement programs impacting the broader organization.
• assisting in the development and communication of broader organizational goals.
• achieving results against budget within scope of responsibility.
• taking calculated risks to move the department or team forward.
• developing and using systems to organize and keep track of information.
• balancing the interests of own group with the interests of the organization.
• working with others to identify and remove barriers to success.

• Readily critiques own behavior to acknowledge mistakes and improve future leadership performance and acts independently to improve and increase skills and knowledge.
• Performs other duties as appropriate. Managing & Leading
• Leverages cross departmental relationships to efficiently and effectively reach optimal performance and establish positive business partnerships.
• Develops Finance and Accounting team goals that are fully aligned with organizational goals.
• Communicates effectively and leads others through change and new strategic initiatives. Seizes opportunities and takes initiative as appropriate.
• Provides on-site leadership, where applicable, to the New Owner Administration department (contracts department) through dotted line responsibility and ownership.
• Champions compliance with information protection.
• Identifies, promotes, and helps implement process improvement initiatives within and outside the Finance area whenever possible.
• Manages and develops the M&S Finance team talent. Hires, develops, coaches, trains team to take on additional responsibilities over time. Trains non-financial site associates as appropriate in order to enhance business understanding. Improves and maintains the team engagement level. Strategic Planning & Business Partnerships:
• Provides ongoing operational support in the form of financial forecasts, business analysis expertise and financial modeling to aide business partners in decision making, business strategy and operational planning and evaluation.
• Partners with leadership team to explore new business opportunities and develop strategies to improve revenue, estimate costs and drive profit.
• Provides sound financial advice and influence to meet or exceed business objectives through strong business acumen and a high level of engagement with business partners.
• Develops strong partnership with shared services departments to ensure appropriate accounting and analysis of financial results.
• Manages start-up operations relative to the site: pre-opening assessments, operational set up, recruitment.
• Provides decision support analysis to local M&S team and to regional office (M&S, finance) to guide and improve sales gallery and marketing performance. Evaluates alternatives and makes recommendations on a full range of business issues.
• Develops strong knowledge of key business factors and works with business leadership to drive cost-effective marketing. Reviews and analyzes M&S strategies, program costs, and commissions. Work with Project Director and provides recommendations for implementation.
• Manages relationship with bankers, auditors, legal professionals, and all relevant external contacts. Financial Planning & Analysis
• Provides on going analytical support. Monitors actual and projected results to ensure financial goals are met while providing valuable insights for the cause of financial variances. Assists in identifying opportunities to improve profitability.
• Accurately reports and analyzes revenue, cost, profit, and cash flow deviations from budget and forecast. Develops period forecasts and analyzes the information against budget by interacting with M&S operations.
• Manages planning cycles for the site – long range plan and budget.
• Conducts financial reviews and assessments of new business opportunities, including new marketing and sales programs, to promote optimal financial return.
• Supports the compensation planning process by providing analysis of potential financial impact, and compliance to company strategy and objectives. Accounting, Financial Systems & Controls
• Analyzes and presents financial reports in an accurate and timely manner; clearly communicates monthly and annual financial results to multiple business partners.
• Responsible for compliance to corporate standards and policies to ensure appropriate controls and processes that comply with Sarbanes Oxley requirements.
• Ensures development and maintenance of sound business practices and introduction of controls necessary to protect the Company’s assets and interests, and further ensures compliance with these controls. Manages the balance sheet reconciliation process for M&S.
• Obtains a thorough understanding of the accounting system to maximize the quality of management reporting.
• Provides oversight over audit processes by conducting self-audits and providing information to internal audit department as necessary. Ensures locations are prepared for audits and implements corrective action plans for areas identified for improvement.
• Ensures timely communication & submission of payroll critical data to partnering departments (Accounting Services & Human Resources / Compensation).
• In charge of year end statutory books; ensures the site's local legal, tax, and regulatory compliance. Candidate Profile Education:
• Bachelor's degree in Finance or Accounting preferred, or related major
• 4-6 years related work experience in finance and accounting; or High School Diploma/GED and equivalent work experience Skills and Attributes: Leadership
• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding.
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. Managing Execution
• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed. Building Relationships
• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. Generating Talent and Organizational Capability
• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Professional Expertise
• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges. ­ Management of Capital Resources - Determines the appropriate allocation of money used to accomplish work goals and submits expenses according to guidelines; appropriately utilizes and maintains equipment, facilities, and materials needed to perform work activities. ­
  
  
  

Purchasing and Materials Management - Knowledge of practices and procedures needed to maintain material, equipment and supplies; including vendor identification and contract negotiation, supply requisition and purchasing, inventory control, and when appropriate identification of environmentally appropriate materials. ­

Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges. ­ Economics and Accounting - Knowledge of P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data ­
  
  
  

Auditing and Reconciliation - The ability to recognize, research, and resolve discrepancies in financial data, and create flow charts on main accounting and control cycles (A/R, AP, Cash) to facilitate understanding of key control points. ­ General Finance and Accounting - The ability to perform bookkeeping procedures, proficiently use financial systems technology, and accurately complete general ledger entries; knowledge of database structures in order to obtain financial queries; establish Cash flow statements and cash flow forecast with a good understanding the financials flows and the working capital needs. ­ Analysis - The ability to create and maintain spreadsheets as well as analyze and summarize financial data using appropriate financial software. ­

Accounting Knowledge - Knowledge of general accounting principles and current company accounting policies and procedures. This includes general accounting and financial reporting, auditing, accounts payable, and accounts receivable. ­

Accounting and Internal Control Knowledge - Knowledge of local Generally Accepted Accounting Principles (local GAAP) and International Standard Operating Procedures (ISOPs). ­

Legal - Ability to read and understand basic contract elements, e.g. royalty fees, management agreement, terms, priorities and profit distribution. ­

Auditing Skills - The ability to perform auditing procedures, including the ability to recognize, research, and resolve discrepancies in financial data. ­

Payroll Systems - Knowledge of local payroll reporting and tax requirements, ability to effectively record wages/tax liabilities, and operate payroll software applications, including understanding the features and functions of the applications. ­

Accounts Payable and Accounts Receivable - Knowledge of Accounts Payable and Accounts Receivable processes, including knowledge of sub ledger reconciliation and controls.

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Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.