Spanish Bilingual Customer Service Representative for Healthcare Card Support - US - $17/hr - Start 12/20!
Omni Interactions
Date: 1 week ago
City: Laredo, TX
Contract type: Contractor
Remote
Position Title: Bilingual Customer Service Representative - Spanish (Healthcare Card Support) - $17/hr - Starting December 20th
Overview
Join Omni, a trusted partner to numerous Fortune 500 clients, as a Bilingual Customer Service Representative specializing in Healthcare Card Support. As an independent contractor, you will play a vital role in delivering exceptional service by handling inbound calls, responding to chat inquiries, and addressing email communications.
Key Responsibilities
Working with Omni allows for the development of skills that are transferable within the customer service industry, potentially opening doors to future roles in customer relations or management.
Company Culture And Values
At Omni, we foster a flexible and independent work environment where responsibility and self-management are encouraged. Our commitment to diversity and inclusion creates an atmosphere where all team members feel valued and respected.
Compensation And Benefits
Employment Type: Contractor
Overview
Join Omni, a trusted partner to numerous Fortune 500 clients, as a Bilingual Customer Service Representative specializing in Healthcare Card Support. As an independent contractor, you will play a vital role in delivering exceptional service by handling inbound calls, responding to chat inquiries, and addressing email communications.
Key Responsibilities
- Manage customer interactions via phone, chat, and email while maintaining a high standard of professionalism.
- Adapt to various client requirements and performance metrics to ensure customer satisfaction.
- Provide timely and accurate information to clients regarding healthcare card services.
- Uphold company values in all customer engagements.
- Strong verbal and written communication skills in both English and Spanish.
- Excellent problem-solving capabilities and ability to multitask effectively.
- Proficient time management skills to handle a flexible work schedule.
- Ability to work independently while being accountable for performance results.
- Prior experience in customer service is preferred but not mandatory.
- Familiarity with multiple communication platforms is beneficial.
- A positive attitude and strong interpersonal skills are essential.
- High School diploma or equivalent is required.
Working with Omni allows for the development of skills that are transferable within the customer service industry, potentially opening doors to future roles in customer relations or management.
Company Culture And Values
At Omni, we foster a flexible and independent work environment where responsibility and self-management are encouraged. Our commitment to diversity and inclusion creates an atmosphere where all team members feel valued and respected.
Compensation And Benefits
- Competitive contract earnings starting at $17 per hour.
- Pay is contingent upon your performance during customer interactions.
- Additional incentives may be available based on client-specific performance metrics.
Employment Type: Contractor
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