Director Medical Staff Services

Job Description

Work Status Details: REGULAR FULL TIME | 80.00 Hours Every Two Weeks

Shift: Days

Pay Rate Type: Annual Salary

Location: Yuma Regional Medical Ctr

Listed is the base hiring salary range offered for this position. Actual salaries may vary depending on factors, including but not limited to skills and experience. The salary range listed is just one component of the total rewards/compensation package offered to candidates.

Min = $99,834.48

Mid = $129,784.82

Max = $159,735.17

Summary

The Director of Medical Staff Services is primarily accountable for the planning, implementation and operation of the department in order to meet the needs of the organization. Provides oversight for the Medical Staff Services and Peer Review functions for the organization. The Director of Medical Staff Services provides leadership and expertise in the management of the department and is accountable for the department's human resource management, financial management, and quality management and programs within the department in support of the mission, vision and strategic objectives of Yuma Regional Medical Center. The Director of Medical Staff Services has the ability to effectively communicate with all levels of the organization and is open to collaboration on multiple projects impacting various aspects of the organization. The Director acts as a content expert regarding all functions of the Medical Staff Services.

Responsibilities

• Planning/Vision Provides vision, forward thinking and strategic planning in a proactive manner while being open-minded and creative in establishing a strategic direction; develops through an integration of ideas of those involved, an organized strategy to achieve both short and long term objectives for the department; effectively communicates strategy to obtain commitment by the responsible individuals; leads the strategic planning process for the respective department; ensures plans and objectives are integrated within the plans of the medical center; works with others in leadership as well as physicians to identify and evaluate programs and emerging technologies.
• Fiscal Management Demonstrates a personal accountability for financial results through development of an annual budget and operational plan and management of performance based on plan; engages staff in efforts to contain costs and improve the efficiency and cost-effectiveness of services; understands the basics of health care financial management; establishes budget targets for department, provides oversight for the process, and holds self and other individuals accountable for compliance with annual budget plan; identifies program or service growth opportunities and methodologies to enhance revenues; manages to a volume adjusted budget.
• Customer Service Exhibits unyielding commitment to providing excellent service to patients, physicians, employees and other customers; demonstrates strong communication skills through effective exchange of information with others, including written and oral communication, active listening, influencing the behavior of others and building personal rapport; communicates with others in an open and friendly manner, while simultaneously building credibility and rapport; exhibits strong interactive skills through a demonstration of respecting others' feelings, ideas and opinions; fosters an open interchange, displays a genuine understanding and acceptance of others; demonstrates perceptivity regarding others' feelings, ideas and opinions; responsible for assuring a respectful work environment; promotes Patient & Family Centered Care; sets the tone in the department by communicating values and attitudes that will significantly shape the culture of the group; models appropriate behaviors and values; sets expectations for respectful behavior with all employees; ensures excellent customer service from the Medical Staff Services Department; supports collaboration between patients, families, health care practitioners, and health care leaders in policy and program development, implementation, and evaluation; in facility design; professional education, and delivery of care.
• Operational Management / Quality in Everything We Do Exhibits a commitment to operational management and completing tasks through personal initiative, persistence; demonstrates an ability to plan, organize, coordinate, prioritize, balance workload and follow through to achieve institutional and individual goals and objectives; demonstrates use of good judgments and sound decision making (common sense, intuition, data collection, analytical skills, impact evaluation, communications) to systematically address problems, define alternate solutions, negotiate and facilitate implementation of solutions; balances need for consensus and involvement with need for decisiveness and action; provides consistent and open encouragement to trying new and creative approaches, yet willing to make a decision and take a stand; contributes new ideas and new ways of thinking to improve departmental performance and services; identifies need for change and develops/accepts creative approaches and solutions; participates in performance improvement activities, and by challenging processes, eliminates inefficient/ineffective procedures and waste by collaborating with co-workers or across departments to improve processes; implements an effective and on-going program to monitor, evaluate and improve the quality of services delivered; monitors medical staff actions for adherence to bylaws, laws, and regulations; develops processes and procedures which are effective, efficient and aligned with organizational goals and values; coordinates and integrates intra-hospital services; ensures division has qualified staff and needed resources in order to deliver safe quality care and outcomes; establishes performance standards with which to measure effectiveness and efficiency of services. Provide guidance to the Chief Medical Officer, medical staff leadership, and other members in carrying out their administrative functions; monitor medical staff actions for adherence to bylaws, laws, and regulation. Oversees the medical staff services department at healthcare facilities, ensuring proper credentialing and privileging of physicians and other medical staff; Manages the provider credentialing process, including appointments, reappointments, and delineation of clinical privileges; Ensure compliance with internal and external standards, including accrediting and regulatory agencies' requirements.
• System Thinking Comprehends how individual actions contribute to the overall good of the institution; understands and is able to communicate how individual and department goals overlap with YRMC's goals; demonstrates commitment for the good of the organization while maintaining congruence with commitment to the department; recognizes and uses information about organizational climate and key individuals to accomplish legitimate organizational goals; maintains awareness of the importance of timing, politics and group processes in managing change; balances department needs with the hospital needs and can reconcile the two without sacrificing the critical needs of either; works collaboratively with a variety of key stakeholders to achieve team, department and YRMC's goals. Regularly collaborates with legal counsel, risk management, and compliance regarding medical-legal matters. Demonstrates acceptance of YRMC Purpose, Pillars and Values by incorporating the values in their day-to-day approach to key areas of accountability. Engages the medical staff/peer review professionals; serves as a liaison between the medical staff services, provider administration, and hospital administration; works closely with quality and safety team; facilitates Medical Executive Staff and Quality Monitoring Committee Department meetings.
• Human Resources Management Develops others through setting clear expectations, mentoring and coaching, and holding others accountable for results; Utilizing work force analysis, identifies required competencies needed for effective management of human resources and is able to identify short and long-term staffing needs; conducts oneself in an honest, credible, trustworthy manner consistent with YRMC's values; demonstrates an integration of values, beliefs, attitudes and behaviors through an acceptance of responsibility and accountability for individual's own actions; ensures that the work force has the necessary skills to accomplish the work required to achieve the objectives of the department; partners with Human Resources to develop long-term human resource plans, anticipating future needs and developing employees able to meet those challenges; fosters an open working environment for easy access to express ideas and concerns; demonstrates and expects open communications; promotes an environment that is open and collaborative while keeping the team focused on a common goal; builds rapport, encourages teamwork, creates an environment where employees may feel empowered.
• Community Leverages the unique system capabilities (hospital and community providers) to increase value for external and internal customers and eliminate barriers to care; participates in community involvement; champions community involvement in the department and throughout the organization; promotes and encourage community involvement throughout the department; incorporates community goals in overall departmental goals; demonstrates involvement in community events and hospital partnerships; maintains appropriate continued education as it relates to the role.
  
  

Minimum Requirement

• CERTIFIED PROFESSIONAL MEDICAL SERVICES MANAGEMENT (CPMSM)
• CERTIFIED PROVIDER CREDENTIALING SPECIALIST (CPCS)
• BACHELOR'S DEGREE
  
  

Minimum Requirements

• Five (5) or more years related
  
  

Why Yuma Regional Medical Center?

Yuma Regional Medical Center (YRMC) is located in Yuma, AZ. Our purpose is building a healthier tomorrow. We strive by putting patients first as they are the center of every decision and action we take. YRMC is rooted in the community by living and breathing the dynamic nature of our region. Being committed to progress by constantly and consistently advancing healthcare, creating meaningful experiences and improving the lives of everyone around us.

Our Values

Bring Kindness | Achieve Together | Aspire For Better | Do The Right Thing | Lead With Optimism |

About Yuma, AZ

Named by the Guinness World Records as the Sunniest City on Earth with winters averaging temperatures of 70 degrees, sunny days and cooler nights.

Yuma, Arizona is a place to explore the great outdoors with hiking, jet skiing, boating and off-roading. Don’t forget to soak up the sun at the great Colorado River or one of Yuma’s many lakes.

Yuma is centrally located in Southwest Arizona, within a short drive to many popular attractions and destinations.

https://www.visityuma.com/

https://www.yumachamber.org/

Bring your skills to one of the sunniest places on earth - Yuma, AZ!

Physical Requirements and working conditions for this position will be provided to you up on interview.