Technical Sales Specialist - Remote

About Us

Ediphi’s mission is to empower the people who plan the built world. We offer the most advanced cloud-based estimating solution purpose-built for modern preconstruction! Our goal is to shorten the time spent in preconstruction so that projects start more quickly and teams can be more confident of their outcomes. Modern construction estimating is a significant challenge and existing solutions revolve around spreadsheet nightmares! Michael Navarro was an estimating veteran at Suffolk and knew there was a better way. He and the team developed a platform built for estimators, by estimators. In 2023, he teamed up with Dustin DeVan, founder of BuildingConnected (which was acquired by Autodesk for $275 million), to launch their solution as an independent company, now known as Ediphi! We recently raised a $12M Series A round led by Norwest Venture Partners with continuing participation from Suffolk Technologies. We've set huge company goals to launch Ediphi as a SaaS offering for GCs around the country! That’s where YOU come in.

About This Role

Are you ready to take your estimating skills to the next level? Are you interested in leveraging your experience to not only support your company, but to lead the industry towards better ways to plan the built world? Apply to Ediphi, and join a team that is on a mission to revolutionize estimating.

This is a unique opportunity to become part of a fast growing, well funded company and be a part of industry transformation. We are looking for a seasoned estimator, someone who is passionate about preconstruction and everything estimating. We’re specifically seeking applicants that can quickly relate to our customer base, someone that can take new clients and transform them into Ediphi evangelists.

The Technical Sales Specialist will report to the VP of Customer Success and work closely with Sales, Product and Support teams to provide a best in class customer experience. As a Technical Sales Specialist, you will be responsible for educating customers through consultative training. You’ll collaborate on implementation, support, and relationship management while executing on customer scopes of work & business goals. You’ll partner with AEs and CSMs to ensure we collectively deliver value for our customers.

Responsibilities

• Lead consultative training sessions that are informative, compelling and engaging. Provide expert-level industry guidance while advising on best practices to drive value.
• Collaborate with key contacts, leadership, Sales & CS teams to execute customer SOWs and business goals.
• Create and manage customer implementation timelines to ensure on time services and deliverables.
• Respond to customer inquiries in a timely and professional manner. Document and track customer interactions, engagement, feedback, issues, and resolutions using internal systems.
• Assist in the testing and validation of new product features and enhancements. This includes assistance with system build out (sample projects, databases, etc.).
• Partner with AEs & CSMs on customer growth plans, ensuring successful adoption and ongoing use of Ediphi. Help achieve quarterly and yearly team sales targets via customer engagement and product utilization.
• Serve as a subject matter expert internally, partner with other teams to translate customer challenges into product & workflow solutions, collateral and best practices.
• Contribute to Ediphi's thought leadership content
• Travel to customer sites and attend industry events as requested.
  
  

Minimum Qualifications

• 5+ years of direct estimating experience on Ground up and Core & Shell projects.
• Experience with Data Centers, Healthcare, Life Sciences sectors preferred.
• Experience with MEP work preferred.
• Excellent verbal communication skills, ability to translate technical features to users at varied experience levels.
• Expert analytical and problem solving skills along with strong presentation skills.
• Ability to work independently with minimal direction, and as a team player.
• Strong attention to detail and follow-through; organized and detail oriented.
• Be adaptable, professional, reliable and respectful. Become a trusted partner internally and externally, items in your hands will be taken care of efficiently and with quality.
• Willingness to learn or experience with cloud-based software like Hubspot, Google Docs, Slack, Jira, Notion, etc.
  
  

Benefits:

• Competitive salary and stock options
• Unlimited PTO (and we actually encourage you to use it)
• Health, dental, vision, and life insurance
• Parental leave
• A phenomenal, remote-first team that deeply cares about creating great products
  
  

Join us!

At Ediphi, our values are passion, integrity, curiosity, humility, and openness. If this sounds like a team you'd like to be part of, please submit your resume and cover letter detailing your relevant experience for this position. We're excited to hear from you!

Building a fantastic product requires building an amazing, diverse team. Diversity in life and perspective is the driver of creativity and innovation! Thus, we do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We invite candidates from all backgrounds to join our mission. At this time, we’re only hiring applicants located in the U.S. or Canada who do not require a visa sponsorship. Check back in the future, though, as we grow!

Compensation Range: $100K - $120K